Home>>Android Devices Tips>>Android File Transfer Not Working

Key Tips about Android File Transfer Not Working [Proven]

People who use Android phone and the Mac computer possibly encounter that Android File Transfer stops working from time to time. If you are facing with the same case, how to fix the problem of Android File Transfer not working? In fact, you can fix it on your own after learning the key tips from this post.

This post is divided into 2 major parts. Above all, you will know the causes of Android File Transfer not working, and then get the practical solutions to fix it. In this way, you can easily repair the program. Now, lets start with the first part.

What Causes Android File Transfer Not Working?

In general, there are plenty of reasons leading to Android File Transfer not working. Therefore, you need to check the reasons one by one to find out the real cause. The following reasons are the most common, you can check your Android File Transfer software with them.

  1. Your USB cable/port/connector gets damaged.
  2. You forget to enable file transfer feature on your Android device.
  3. The version of Android File Transfer is old.
  4. During the installing process, something gets wrong.
  5. The operating system of your Android device is too old to be compatible with Android File Transfer.
  6. There is Samsung Kies or Samsung Smart Switch installed on the Mac.

How to Fix Android File Transfer When It Is Not Working?

After finding the reasons, it is time to fix the issue of Android File Transfer not working. You can get 7 tips in this part. For saving your time, you can see the relevant tips in accordance with the reasons of your Android File Transfer. If you cant still fix it, you can go to the Tip 7 below, which is the powerful alternative to help you transfer data between Android device and Mac computer.

Tip 1. Check Cables and Connectors

As the USB cables, ports and connectors get damaged, your software cant work. Although it is simple to check, most people would ignore this step. So, you can check these parts in advance. For example, you can try it with another USB cable, port or connector.

Tip 2. Enable USB Debugging

Next, check the USB debugging mode on the Android phone and make sure to enable it. Please go to Settings app and choose About phone, then tap on the Build number for 7 times. After that, you can access the Developer options and enable the USB debugging button.

Tip 3. Uninstall Samsung Kies/Samsung Smart Switch

If the brand of your Android device is Samsung, the reason of Android File Transfer not working perhaps is that you have installed Samsung Kies or Samsung Smart Switch on the phone or Mac computer. Because they arent compatible with Android File Transfer, please uninstall them completely.

Tip 4. Update/Reinstall Android File Transfer

The old version of Android File Transfer probably cant work well. Therefore, you can update the program. If you installed the software just now but it is not working, it is possible that it hasnt been installed correctly. Please reinstall it.

Tip 5. Reboot Your Mac Computer

After you reinstalled Android File Transfer on the Mac computer, youd better reboot the Mac computer, which will let the computer work correctly.

Tip 6. Update Your Android OS

When your Android OS is too old to be compatible with Android File Transfer, you need to upgrade the OS on the Android device. Open the Settings app and you choose the About phone option. Then click the System updates icon and tap on the Install now to begin updating the Android OS.

Tip 7. Use Android File Transfer Alternative

If the previous 6 ways cannot work out the problem of Android File Transfer not working, please try this Android File Transfer alternative Coolmuster Android Assistant for Mac. You can back up various files from Android device to Mac and restore the backup data from Mac to Android in 1 click.

Furthermore, you can clearly view your contacts, messages, apps, music, photos, videos, call logs and books on the Mac, and manage the data with exporting, importing, editing, copying, moving and more features. Thus, it can give you the best experience on file transfer and management between Android and Mac

Here is the tutorial of this Android File Transfer alternative:

  1. Download and Connect

Please download and install the program on your Mac computer. Then connect your Android device to the computer with a USB cable. After enabling USB debugging, it will quickly recognize your phone.

  1. Select Data to Manage

Once connected, you can choose one category on the left panel. Then your Android data will show up on the interface and you can manage them using the different features on the top menu.

  1. Transfer Data in 1 Click

If you want to transfer data in 1 click, please tap on the Super Toolkit icon on the upper.
Next, choosing the Backup icon, you can back up all the data from Android to Mac.
Choosing the Restore icon, you can restore the previous backup files from Mac to Android.


Finishing reading the preceding parts, perhaps you have found the effective method to fix the matter of Android File Transfer not working. However, many people prefer to directly choose an alternative to Android File Transfer. If you are one of them, Coolmuster Android Assistant for Mac is surely a nice choice, which offers you more convenient services and features.

Add a comment


FeedbackHelp us make our website better for you

Please select your question type and we'll guide you to the right service team.