If I purchase your software, can I upgrade it for free in the future and how to apply the upgrade?
A: You can always get normal update version of the software for free for most of our products. Some of our products can check for the updates automatically. You can click "Check for updates" in Help menu to use this function. For other products, you can get the update version from our website. Your original license code is still valid for the update version.
As of the upgrade, it is permanently free for all lifetime license, too. If you get our product of "1-Year Subscription", that means you can upgrade the program for free within valid time. If your license is expired, the free upgrade service will also be ended.
For some upgrades, you also need to get the new license code to upgrade your software. If you're sure your license is not expired and invalid for the upgrade version, please contact us to get the new one.
Note: License code you purchased for the old version is invalid for some upgrade version.
How to Update Your Program?
Go to Help->Check for update to check whether there is any update, if there is, you can go to our official website to download the product and install it.
Attention: If you can't find your desired answers in this page, or you want to know more information about sales, payments or delivery, please visit the webiste of our order parter Mycommerce here: https://www.mycommerce.com/faq. After checking the details in this MyCommerce page and you still have problem, please feel free to contact us via the online feedback function or via email: support#coolmuster.com (replace # with @) as you like.