Support Center

Customers' satisfaction is the best gift for us. We would like to try our best to provide you with the best products and service. So we welcome any question or suggestion. We promise to our customers that we will deal with emails within 24 hours after receiving them. Free trial customers are also welcomed to enjoy our effective One Business Day Email Service! Please do not hesitate to contact us.

Sales Team: sales#coolmuster.com (Replace # with @)

Support Team: support#coolmuster.com (Replace # with @)

Cooperation: cooperation#coolmuster.com (Replace # with @)

Sales FAQs
Find answers to questions about payment, delivery, registration, download and other sales issues.
Refund FAQs
Questions about refund process, and refund policy.
Product FAQs
Troubleshootings for product related technical questions
Online Tutorials
Get a step by step guidance to use a product.

Staff Assistance:

If you can't find your desired answers in this page, or you want to know more information about sales, payments or delivery, please visit the webiste of our order parter Mycommerce here: https://www.mycommerce.com/faq. After checking the details in this MyCommerce page and you still have problem, please feel free to contact us via the online feedback function or via email: support#coolmuster.com (replace # with @) as you like.

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