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Refund FAQs

Common Inquiry

  • What is your Refund Policy?
  • Can I cancel my order after placing it?
  • When can I get my money back after the refund request is approved?
  • Attention: If you can't find your desired answers in this page, or you want to know more information about sales, payments or delivery, please visit the webiste of our order parter Mycommerce here: https://www.mycommerce.com/faq. After checking the details in this MyCommerce page and you still have problem, please feel free to contact us via the online feedback function or via email: support#coolmuster.com (replace # with @) as you like.


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