Your privacy is a priority at Coolmuster. We go to great lengths to protect it. Please take a moment to read the following to learn more about our information practices, including what type of information is gathered, how the information is used and for what purposes, to whom we disclose the information, and how we safeguard your personal information.
We collect your personal information because it helps us deliver a superior level of customer service. It enables us to give you convenient access to our products and services and focus on categories of greatest interest to you. In addition, your personal information helps us keep you posted on the latest product announcements, software updates, special offers, and events that you might like to hear about.
There are numbers of different ways that Coolmuster receives and collects personal information from you. Ways Coolmuster collects personal information from you may include the following: Communications between us When you email or write to us you may need to provide us with your name, contact details, and other personal information in your message. Customer Support You may need to provide us with personal information when you telephone or email us to request technical assistance in respect of our products, or to request information that you would like to receive relating to our products. Email/Direct Mail Campaigns From time to time we may contact you directly by mail, email or telephone informing you about upgrades, new products, promotions or special offers that may be of interest to you. Responding to one of these campaigns, you may provide us with personal information. Registration of Products Upon registration of one Coolmuster product you will be asked to provide certain information which we will use to record you as an owner of the Coolmuster product and to assist us in providing you with service and information. Purchases If you wish to purchase Coolmuster products from our Store, we will require sufficient information to complete your purchase including your credit card details and your contact details. Surveys From time to time we may conduct surveys in respect of our products and services. Participation in our surveys is optional. When you respond to one of our surveys, you may provide us with your personal information.
Coolmuster uses secure server hosted by RegNow and other 3rd party credit card processors that encrypt the entire customer's personal information including name, address, credit card number credit card expiration date etc. before it is sent to us. Encryption works to prevent any malicious use of your personal information. Your credit card information is only used for online transition.
RegNow is the software industry’s premier registration commerce provider. Coolmuster uses RegNow to provide you with very secure and fast online purchase.
In order to better understand what services are valuable to our customers, we use "cookies". A cookie is a small text file that a Website writes to your hard drive. Cookies work as your identification card and may record passwords, preferences and purchases. Cookies let the web page server know that you have returned to this site. Cookies also can determine other information, such as the daily visitors to our web site and the pages of the site most frequently visited. Cookies are unique and can only be read by the server that assigns them. They cannot be executed as code or deliver viruses. You can change the settings in your browser to prevent cookies if you do not want to have a cookie set when you visit our website. However, by doing so, you may not have full access to all the web pages.