Coolmuster iOS Eraser Online Help
Coolmuster iOS Eraser enables you to easily erase all data on your iPhone, iPad, or iPod touch with a single click. Once wiped, all files are permanently deleted and unrecoverable by any data recovery software.
Follow the step-by-step guide below to use Coolmuster iOS Eraser.
Video Tutorial: 100% Erase iOS Data and Protect Your Privacy
Part 1. Make Your iPhone/iPad/iPod Touch Recognized by Coolmuster iOS Eraser
Step 1. Launch the program on your computer
After installation, launch the program, and you will see the main interface below.
Step 2. Connect your iPhone/iPad/iPod touch to your computer and unlock your phone
Connect your iPhone/iPad/iPod touch to your computer using an official USB cable, and ensure your phone is unlocked.
If the "Trust This Computer" prompt appears, tap "Trust" on your device and click "Continue" in the program. The software will then automatically detect your device.
Once successfully connected, you will see the main interface below and can proceed to erase data.
Tips: Failed to recognize your connected iOS device? Click "Connected device is not recognized?" for solutions:
Way 1. Install the Apple Mobile Device Driver manually, then restart the program.
Way 2. Download and install the latest iTunes (iTunes 64-bit version for Windows or iTunes 32-bit version for Windows) from Apple's official website on your computer, then restart the program. (Note: iTunes from Microsoft Store must be uninstalled from your computer first.)
Way 3. Still having trouble? Learn what to do if your iDevice fails to connect to the computer here.
Part 2. How to Erase All Data on iPhone/iPad/iPod with 1-Click
Important Before Erasing:
1. Data erased by this tool is 100% unrecoverable. Please make sure to back up your important files before proceeding.
2. Do NOT disconnect your iOS device from the computer until the entire erasing process is complete.
3. Close iTunes before erasing to prevent data overwriting caused by synchronization.
4. Disable "Find My iPhone" on your phone to access your device successfully.
Step 1. Click the "Erase" Button to Begin
Once connected, click the "Erase" button on the main interface to proceed.
Tips:
(1) Close iTunes: If the program detects that iTunes is running, a prompt will appear. To avoid data overwriting caused by synchronization, simply click "Close iTunes" to continue.
(2) Disable Find My iPhone: If "Find My iPhone" is enabled on your device, turn it off and click "Continue" to move forward. (Note: Go to "Settings" > [your name] if prompted > "iCloud" > "Find My iPhone" to disable it.)
Step 2. Choose and Confirm Security Level
(1) By default, the program sets the erasure security level to Medium. You can click "Medium" next to Security Level to view other available choices.
(2) Three security levels are available: Low Level, Medium Level, and High Level. Select one and click "OK" to confirm.
(3) Type "delete" into the blank field to confirm the data erasure process, and click "Erase" to continue.
Step 3. Reset Your Device via "Erase All Content and Settings"
To maximize erasure efficiency and reduce data recovery risks, please make sure your device has been reset via "Erase All Content and Settings" before continuing.
Situation 1: The device has NOT been reset yet
(1) Select "No, the device has not been reset." and click "Next" to proceed.
(2) Follow the on-screen instructions to reset your iOS device using the "Erase All Content and Settings" feature. Your phone will restart and disconnect during the reset; please DO NOT close the program to avoid interrupting the process.
After rebooting, complete the activation and initial setup, then unlock and reconnect your phone to the program.
Failed to restart your iDevice?
(3) Once your phone is reconnected, click "Erase", reselect your preferred security level, and type the word "delete" into the input box to confirm.
(4) You can now select "Yes, the device has been reset" to proceed. When the final confirmation pop-up appears, click "OK" and "Next".
Situation 2: The device HAS already been reset
Choose "Yes, the device has been reset." When the confirmation prompt appears asking if you are sure you want to completely erase your data, click "OK" and "Next" to continue.
Step 4. Overwrite All iOS Data
(1) Overwriting: Once reset, the software overwrites your device storage to make all wiped files completely unrecoverable.
(2) Done: When completed, all phone data will be permanently deleted with zero possibility of recovery.
(3) Optional: You can click "Save Report" to export an erasure report to your PC. This document records details such as device info, security level, overwrite passes, erasure results, and more.
