Home >> Online Help Center

Coolmuster iPhone Data Recovery Online Help

The following is a comprehensive guide of Coolmuster iPhone Data Recovery, helping you recover deleted and the existing data from iOS devices, iCloud and iTunes backup without reset easily.

Part 1. Recover Data from iOS Devices
Part 2. Recover Data from iTunes Backup
Part 3. Recover Data from iCloud Backup

Video Tutorial:

Part 1. Recover Data from Your iOS Device

Step 1: Connect iOS Devices to Computer

After downloading and installing the program on the computer, please launch it on your desktop, and click the "iOS Recovery" module. Then connect your iOS device to the computer via a USB cable.

connect idevice to pc

Note: If you connect more than one device to the computer, please select one and click the "Next" icon to go on.

In general, the software will fast detect your device. Please click the "Trust" option on your mobile device for recognition.

trust this computer

Tips:

(1) Can't see the popup on your device? You can hit the "Can't see this popup" icon to get help.

(2) Connected device is not recognized? Hit it to get help from the popup window. There are 3 solutions for your reference. Still fail to connect? Please tap the "Device still can't be detected" option to get further tutorials.

Once connected, you will see the interface as follow. Please select the data types you want on the interface, and click the "Start Scan" to continue.

select data type to scan

Step 2: Preview and select the iOS data your want

After the program scans out your selected data types, you can preview the detailed files on the interface, including deleted and existing files. Please choose one category on the left panel, and select detailed items on the right side.

Tips:

1. If you turn on the "Only display the deleted item(s)" button, the program will only show you the deleted files.

2. When selecting text messages, notes, voice memos, WhatsApp chats, deleted contacts, and deleted text messages, be attentive to the unlock prompt displayed on your phone screen. Enter your password promptly to unlock access.

unlock your idevice

Contacts:

recover contacts from idevice

Messages:

recover message from idevice

Camera Roll:

recover files from camera roll from idvice

Photos:

recover photos from idevice

Music:

recover music from idevice

Videos:

recover video from idevice

Books:

recover books from idevice

Notes:

recover notes from idevice

Safari:

recover safari from idevice

Calendars:

recover calendar from idevice

Voice Memos:

recover voice memo from idevice

WhatsApp:

recover whatsapp from idevice

WhatsApp Attachments:

recover whatsapp attachments from idevice

Step 3: Start the iOS data recovery

Once selecting the data you want to recover, you can tap the "Recover to Computer" icon to recover deleted data from the iPhone to the computer, and transfer the existing files to the computer.

Part 2: Recover Data from iTunes Backup

Want to restore iPhone from iTunes backup? You can get the job done without connecting your iOS device. Download and run the Coolmuster iPhone Data Recovery, then choose the "Recover from iTunes Backup File" tab on the left.

Step 1: Choose an iTunes Backup File

- In the beginning, it will scan the default iTunes backup location on your computer. Please select a backup file from the list on the interface, and click the "Start Scan" button.

select itunes backup to recover

- If you cannot find the file you want, please hit the "Select" icon to pick your iTunes backup file from other folders.

Step 2: Select data types

Note: Call history and Safari history are not supported in iOS 10 and later.

Please tick off the data types you intend to restore, and tap the "Start Scan" icon at the bottom right.

select data type from itunes backup

Then you can preview the iTunes backup files on the computer.

Contacts:

recover contacts from itunes backup

Messages:

recover itunes messages

SMS Attachments:

recover sms attachments from itunes backup

Call Logs:

recover call logs from itunes backup

Camera Roll:

restore pictures and videos from itunes backup

Photos:

recover photos from itunes backup

Notes:

restore notes from itunes backup

Note Attachments:

recover note attachments from itunes backup

Safari:

retrieve safari from itunes backup

Safari History:

recover safari history from itunes backup

Calendars:

recover calendar from itunes backup

Voice Memos:

restore voice memos from itunes backup

WhatsApp:

get whatsapp data back from itunes backup

WhatsApp Attachments:

retrieve whatsapp attachments from itunes backup

Step 3: Recover iOS data from iTunes backup

Click a category, and select detailed deleted and existing files on the right. Finally, click the "Recover to Computer" icon to begin restoring files from iTunes backups.

Part 3. Recover Data from iCloud Backup

Want to restore your files from iCloud backup? You can selectly recover whichever files from your iCloud backup without reset. Just check it out below.

Step 1: Get Started and Sign Into iCloud

Open the software and enter the "Recover from iCloud" mode, then sign into your iCloud account as prompted to move on.

sign in with your icloud account

Notes: If it asks for Two-factor authentication, please enter verification code your iOS device received and click "Verify" to go on.

enter the two factor verification code to log in to icloud

Step 2: Select the Desired File Types to Scan

Please choose the file types you want to restore, and click the "Next" icon to start quick scanning. Thus you can preview more details of your iCloud backup files.

select file types from your icloud backup to scan

Step 3: Select Whichever Files to Recover

Select the files you want to restore, and click the "Recover to Computer" button to save your files on your computer.

Photos:

recover icloud backup photos

Contacts:

restore icloud backup contacts

Notes:

retrieve notes from icloud backup

Note Attachments:

get back note attachments from icloud backup

Calendars:

restore backup calendars from icloud account

Reminders:

recover icloud backup reminders

feedbackFeedback

FeedbackHelp us make our website better for you

Please select your question type and we'll guide you to the right service team.

Captcha