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Coolmuster iPhone Data Recovery Online Help

The following is a comprehensive guide, helping you recover deleted data from iPhones and iOS devices, and iTunes with Coolmuster iPhone Data Recovery. Also, it will tell you how to restore the existing data from iOS devices/iTunes to your computer without hassle.

Part 1. Recover Data from iOS Devices
Part 2. Recover Data from iTunes Backup

Part 1. Recover Data from Your iOS Device

Step 1: Connect iOS Devices to Computer

After downloading and installing the program on the computer, please launch it on your desktop, and click the "iOS Recovery" module. Then connect your iOS device to the computer via a USB cable.

connect idevice to pc

Note: If you connect more than one device to the computer, please select one and click the "Next" icon to go on.

In general, the software will fast detect your device. Please click the "Trust" option on your mobile device for recognition.

trust this computer


(1) Can't see the popup on your device? You can hit the "Can't see this popup" icon to get help.

(2) Connected device is not recognized? Hit it to get help from the popup window. There are 3 solutions for your reference. Still fail to connect? Please tap the "Device still can't be detected" option to get further tutorials.

Once connected, you will see the interface as follow. Please select the data types you want on the interface, and click the "Start Scan" to continue.

select data type to scan

Step 2: Preview and select the iOS data your want

After the program scans out your selected data types, you can preview the detailed files on the interface, including deleted and existing files. Please choose one category on the left panel, and select detailed items on the right side.

Tips: If you turn on the "Only display the deleted item(s)" button, the program will only show you the deleted files.


recover contacts from idevice


recover message from idevice


recover notes from idevice


recover calendar from idevice


recover safari from idevice

Voice memos:

recover voice memo from idevice

Camera roll:

recover files from camera roll from idvice


recover photos from idevice


recover music from idevice


recover video from idevice


recover books from idevice

Step 3: Start the iOS data recovery

Once selecting the data you want to recover, you can tap the "Recover to Computer" icon to recover deleted data from the iPhone to the computer, and transfer the existing files to the computer.

Part 2: Recover Data from iTunes Backup

Want to restore iPhone from iTunes backup? You can get the job done without connecting your iOS device. Download and run the Coolmuster iPhone Data Recovery, then choose the "Recover from iTunes Backup File" tab on the left.

Step 1: Choose an iTunes Backup File

- In the beginning, it will scan the default iTunes backup location on your computer. Please select a backup file from the list on the interface, and click the "Start Scan" button.

select itunes backup to recover

- If you cannot find the file you want, please hit the "Select" icon to pick your iTunes backup file from other folders.

Step 2: Select data types

Note: Call history and Safari history are not supported in iOS 10 and later.

Please tick off the data types you intend to restore, and tap the "Start Scan" icon at the bottom right.

select data type from itunes backup

Then you can preview the iTunes backup files on the computer.


recover contacts from itunes backup


recover itunes messages

SMS attachments:

recover sms attachments from itunes backup


recover calendar from itunes backup

Camera roll:

recover photos and videos from itunes backup

Step 3: Recover iOS data from iTunes backup

Click a category, and select detailed deleted and existing files on the right. Finally, click the "Recover to Computer" icon to begin restoring files from iTunes backups.


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