To manage, transfer, back up, or erase your Android data without a USB cable, you can pair your Android device with Coolmuster desktop software via Wi-Fi. This guide applies to all Android users (Samsung, Xiaomi, Redmi, POCO, TECNO, Infinix, itel, OPPO, realme, OnePlus, vivo, iQOO, Huawei, Honor, Motorola, Google Pixel, TCL, etc.). Learn how to connect your phone wirelessly below.
Quick Glance: Install Coolmuster Desktop software > Click "Connect via Wi-Fi" (or Wi-Fi icon
) > Grant Network Access (if prompted) > Install Coolmuster Android companion App > Ensure Same Network > Scan QR Code > Connected.
Coolmuster provides two Android mobile companion apps to establish a secure local Wi-Fi pairing. Select the best app based on the desktop software you are using:
CoolTransfer App ![]() |
Coolmuster Android Assistant App ![]() |
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Installation |
Download directly from Google Play Store |
Download APK via phone browser at a.coolmuster.com |
Key Features |
* Quick QR code pairing |
* Quick QR code pairing |
Supported Desktop Tools |
Select your specific Coolmuster desktop tool below and follow the tailored steps to establish a Wi-Fi connection:
Coolmuster Android Assistant: Best for full Android data management, and Android backup and restore on computer.
Step 1. Download and install Coolmuster Android Assistant on your computer.
Windows version: https://www.coolmuster.com/downloads/cool-android-assistant.exe
Mac version: https://www.coolmuster.com/downloads/cool-android-assistant-for-mac.dmg
Step 2. Launch the program and click "Connect via Wi-Fi".
Open the software and click the "Connect via Wi-Fi" option in the upper-right corner of the interface.

A pop-up window will appear showing the QR code and wireless connection instructions.

Step 3. Grant network access on your computer (if prompted).
If the Windows Defender Firewall window pops up, click "Allow Access" to permit the program to communicate over your Wi-Fi network.
Note: This firewall prompt only appears on Windows PCs. Mac users will not see this window.

Step 4. Install the mobile companion app on your Phone.
(1) For CoolTransfer: Open Google Play Store on your Android phone, search for CoolTransfer, and tap Install.
(2) For Coolmuster Android Assistant App: Open any phone browser (Chrome, Samsung Internet, etc.), visit a.coolmuster.com, download the APK file, and follow the on-screen prompts to complete installation. (Detailed APK installation guide >>)

Step 5. Ensure both devices are on the same Wi-Fi network.
Make sure your Android device and computer are connected to the same Wi-Fi network (sharing the same subnet, e.g., 192.168.2.X).
Step 6. Scan the QR code to complete connection.
Open the Coolmuster Android Assistant app or CoolTransfer app on your Android device and tap the scan icon to scan the QR code displayed on your computer screen. Once detected, your phone will connect to the software successfully.

Coolmuster Mobile Transfer: Best for seamless phone-to-phone data transfer between Android and iOS devices.
Step 1. Download and install Coolmuster Mobile Transfer on your computer.
Windows version: https://www.coolmuster.com/downloads/cool-mobile-transfer.exe
Mac version: https://www.coolmuster.com/downloads/cool-mobile-transfer.dmg
Step 2. Launch the program and choose Wi-Fi connection.
Launch the program and click "Troubleshooting or Wi-Fi connection?" at the bottom of the main interface.
In the pop-up options window, select "Connect via Wi-Fi".
The program will then show a pop-up window with the connection guide and QR code.
Step 3. Grant network access on your computer (if prompted).
If the Windows Firewall alert pops up, click "Allow Access" to grant network permissions.
Step 4. Install the Android app and check the network connection.
Confirm that both your Android phone and PC are connected to the same network (e.g., 192.168.2.X). Open your phone's browser, visit https://www.coolmuster.com/android-assistant-apk.html, and install the Coolmuster Android Assistant companion app. (See detailed installation steps >>)
Step 5. Scan the QR code to finish pairing.
Launch the companion app on your phone and scan the QR code displayed on the desktop interface. Once recognized, your Android device will connect automatically.
Coolmuster Android Eraser: Best for permanently wiping all private phone data with zero chance of recovery before selling or donating.
Step 1. Download and install Coolmuster Android Eraser on your computer.
Windows version: https://www.coolmuster.com/downloads/cool-android-eraser.exe
Mac version: https://www.coolmuster.com/downloads/cool-android-eraser-mac.dmg
Step 2. Launch the software and click the Wi-Fi icon.
Run Android Eraser on your computer and click the Wi-Fi icon
next to "Connected device is not recognized?".
A window will pop up showing the QR code and instructions for Wi-Fi pairing.
Step 3. Grant network access on your computer (if prompted).
If prompted by Windows Firewall, click "Allow Access" to allow local network communication.
Step 4. Install the Android app and connect to the same network.
Ensure both your Android device and computer are on the same network (e.g., 192.168.2.X). Download and install the companion app on your phone via https://www.coolmuster.com/android-assistant-apk.html. (See detailed steps >>)
Step 5. Scan QR code to connect.
Open the app on your Android phone, scan the desktop QR code, and wait for the program to detect your device.
Coolmuster Android Backup Manager: Best for 1-click backing up and restoring all Android data to/from PC locally.
Step 1. Download and install Coolmuster Android Backup Manager on your computer.
Windows version: https://www.coolmuster.com/downloads/cool-android-backup-and-restore.exe
Mac version: https://www.coolmuster.com/downloads/cool-android-backup-and-restore-mac.dmg
Step 2. Launch the program and click the Wi-Fi icon.
Launch the software and click the Wi-Fi icon
next to "Connected device is not recognized?".
A window will pop up showing the QR code connection guide.
Note: If Windows Defender Firewall prompts you, click "Allow Access" to continue.
Step 3. Install the Android app and verify network connection.
Ensure your Android phone and computer share the same network (e.g., 192.168.2.X). Open your mobile browser and go to https://www.coolmuster.com/android-assistant-apk.html to download and install the app. (See detailed steps >>)
Step 4. Scan the QR code to finish connection.
Open the app on your Android device and scan the QR code displayed on your PC screen. Once connected, you can start backing up or restoring your Android data.

If your Coolmuster desktop program fails to detect your Android phone over Wi-Fi, go through these troubleshooting steps:
1. Update Desktop Software & Mobile App: Make sure both your Coolmuster desktop program and the mobile companion app on your phone (CoolTransfer or Android Assistant App) are updated to the latest versions. Outdated software may cause connection protocol mismatches.
2. Check Router Subnet & Band: Verify that both phone and PC are connected to the exact same network SSID and frequency band (e.g., both on 2.4GHz or both on 5GHz).
3. Disable VPN & Proxy Settings: Active VPNs or network proxy setups alter local IP routes and block device detection. Turn them off temporarily on both devices.
4. Check Firewall & Antivirus Permissions: Ensure Windows Firewall or third-party security software allows Coolmuster applications to communicate over private networks.
5. Restart Wi-Fi & Software: Close the desktop software, turn your phone's Wi-Fi off and back on, then restart the program to scan the QR code again.
For a complete step-by-step connection diagnosis guide, please visit: What to do if Coolmuster program does not recognize Android device.
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Need Additional Technical Support? If you still cannot establish a Wi-Fi connection, our technical team is ready to assist you. Please send an email to support@coolmuster.com with the following information: (1) Your computer operating system (e.g., Windows 11/10 or macOS). (2) Your Android phone brand, exact model, and Android OS version. (3) A screenshot showing where the Wi-Fi connection gets stuck. (Tip: Press PrtScn on Windows, paste into Paint, and save as JPEG.) |

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