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How Can I Get A Refund?

Coolmuster supports 90 Days Money Back Guarantee for our products (data recovery products series offers up to 7 Days Money Back Guarantee), which ensures all customers have enough time to check whether the purchased products and features fully meet your needs.

Before submitting an order refund request, it is highly recommended to carefully read our Refund Policy to make sure that you meet our refund requirements. Your refund request will be handled by our support team via email at support@coolmuster.com within one business day. In your request, you need to provide us your Order ID/Payment Mailbox/Order Receipt (Order Receipt is recommended) and detailed refund reasons. Here please be noted that your detailed information can help us complete your refund much faster.

Related FAQ:

Can I cancel my order after placing it?

When can I get my money back after the refund request is approved?


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