Accidentally dropping your Samsung phone and ending up with a cracked or unresponsive screen can be stressful, especially when important data like photos, contacts, and messages is trapped inside. The good news is that it is still possible to recover data from a Samsung with a cracked screen, even if you cannot operate the device normally.
Depending on whether your screen is partially responsive, completely broken, or if you have backups available, different solutions will work better. In this guide, we'll walk you through several proven methods to recover data from a Samsung phone with a cracked screen, from a professional tool to simple backup solutions.
If your screen is completely broken and you cannot unlock or operate your device at all, using a professional tool like Broken Android Data Extraction is the most reliable way to recover data from Samsung with cracked screen. This method is ideal for users who have no backup and cannot interact with the phone.
Key features of Broken Android Data Extraction:
Download and install the free trial version of Broken Android Data Extraction on your computer. Then, follow the steps below to recover data from Samsung with cracked screen.
01Start the program on your computer. When it shows up, choose "Broken Android Data Extraction" from the left side of the home page of the program and click the "Start" button to extract data from cracked Samsung phone.
02Select the device name and model of your Samsung Galaxy phone and then click the "Confirm" button. Then, follow the guide to enter your Samsung phone into Download mode, and the program will detect & scan the phone.
03When the scanning process is completed, all files recoverable from the broken Galaxy will be displayed here. Mark the file types you need and click the "Recover" button to save all of them on your computer.
If your Samsung screen is cracked but still displays content (even partially) and the device can power on, you can use a USB mouse with an OTG adapter to control the phone and manually extract data from Samsung with cracked screen.
This method is ideal if the touchscreen is unresponsive, but the display is still visible. It is simple, affordable, and does not require any technical skills or specialized software.
Most modern Samsung devices (Galaxy S, A, Note, and Z series) support OTG (On-The-Go), allowing you to connect external devices like a mouse or keyboard directly to your phone.
Here's how to access data from a cracked Samsung phone using a USB mouse:
Step 1. Prepare a USB mouse and a compatible OTG adapter (Micro USB or USB-C, depending on your device). These accessories are inexpensive and widely available.
Step 2. Connect the USB mouse to the OTG adapter, then plug it into your Samsung phone. Within seconds, a cursor should appear on the screen, allowing you to control the device without touch input.
Step 3. Use the mouse to unlock your phone by entering your PIN, password, or pattern. Once unlocked, you can fully navigate the system.
Step 4. Connect your phone to a computer using a USB cable, then use the mouse to select "File Transfer" mode when prompted.
Step 5. Open your device storage on the computer and copy important data such as photos, videos, and documents. You can also back up your device using Samsung Smart Switch if needed.
If you previously enabled Samsung Cloud backup, you can easily recover data from a Samsung with cracked screen without needing to access the damaged device directly. This method is ideal if your phone is no longer usable, but your data has already been synced to your Samsung account.
Follow these steps to restore your data:
Step 1. Get a new or repaired Samsung device and complete the initial setup until you reach the home screen.
Step 2. Sign in with the same Samsung account used on your cracked device and connect to a stable Wi-Fi network.
Step 3. Go to "Settings" > "Accounts and Backup" > "Samsung Cloud", then tap "Restore Data".
Step 4. Select the backup associated with your damaged device and choose the data types you want to restore.
Step 5. Tap "Restore" and wait for the process to complete. Your data will then be available on the device.
Google Backup provides another convenient way to retrieve data from a Samsung with a cracked screen, especially if you use Google services like Gmail, Google Photos, and Google Contacts. This method is ideal if your data was automatically synced to your Google account and you want to restore it on any Android device.
Here's how to access or restore your data:
Step 1. On a computer or another device, go to Google Drive and sign in with the same Google account used on your Samsung phone.
Step 2. To access photos and videos, open Google Photos, where all synced media files can be viewed and downloaded.
To retrieve contacts, visit Google Contacts. You can view, edit, or export them as needed.
Step 3. If you're setting up a new Android device, sign in with your Google account and choose "Restore from Google Backup" during setup.
Step 4. Select the backup from your cracked Samsung device and wait for the system to restore your data automatically.
It is still possible to recover data from Samsung with cracked screen, even if the display is damaged or the touchscreen is no longer working. The key is to choose the right method based on your phone's condition and whether you have a backup available.
If your device is completely unresponsive, a professional tool like Broken Android Data Extraction offers the most reliable way to restore data. When the screen still works, but touch is not responding, a USB mouse with OTG can help you regain control and manually back up your files. If you have previously enabled cloud services, Samsung Cloud and Google Backup provide the fastest and easiest solutions to retrieve your data without using the damaged phone.
Related Articles:
How to Recover Media from Broken Samsung [4 Effective Methods]
Samsung Data Recovery with Black Screen (8 Practical Solutions)
Data Recovery on Samsung Touch Screen Cannot Be Used: 3 Proven Methods
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