Data Recovery on Samsung Touch Screen Cannot Be Used: 3 Proven Methods

"I have a non responsive touch screen. Can I recover my data?"

- From Christopher Robinson

It can be incredibly frustrating when your Samsung phone's touch screen suddenly stops working. Whether it's caused by physical damage, system glitches, or water exposure, an unresponsive screen makes it nearly impossible to access your data. Important files like contacts, messages, photos, and WhatsApp chats may feel completely out of reach.

Fortunately, a non-functional touch screen doesn't mean your data is lost forever. There are still several effective ways to recover data from a Samsung device, even if you cannot operate it directly. In this guide, we'll walk you through 3 practical methods to perform data recovery on Samsung touch screen cannot be used.

Part 1. Recover Data from Samsung with Unresponsive Screen by Broken Android Data Extraction

When your Samsung screen is completely unresponsive or even black, using a professional tool is often the most reliable solution. Broken Android Data Extraction is specifically designed to recover data from damaged Samsung devices without requiring touch input.

Key features of Broken Android Data Extraction:

• Recover contacts, text messages, call logs, WhatsApp chats, photos, videos, and other files from damaged Samsung devices.
• Compatible with a wide range of Samsung models, including the Galaxy S and Galaxy Note series.
• Repair various system issues such as frozen screens, system crashes, black screens, virus infections, or unresponsive devices.
• Scan and display all recoverable data, allowing you to preview and selectively export files to your computer.
• Ensure a secure recovery process without risking further damage to your phone.

You can refer to the following steps after downloading the program for free.

Free Download for PC

Part 2. Perform Data Recovery on Samsung Touch Screen Cannot Be Used from Samsung Cloud

If you had enabled Samsung Cloud backup before your screen became unresponsive, recovering data is simple and efficient. Samsung Cloud stores contacts, photos, messages, and app data, allowing access from another device without touching your phone.

Steps to recover from Samsung Cloud:

Step 1. Open a web browser on a computer or another mobile device, then go to the Samsung Cloud official website. Sign in using the same Samsung account that was used on your unresponsive Samsung phone, and complete any verification if required.

Step 2. After logging in, you will see all the data that has been synced to Samsung Cloud, including contacts, photos, messages, and other files. Browse through the categories and locate the data you want to recover.

Step 3. Select the files you need and click the "Download" option to save them to your current device. If you are using another Samsung phone, you can also choose to restore the data directly to that device.

Part 3. Retrieve Data from Samsung Phone with Broken Screen Using Google Drive

Google Drive is another effective option for backing up and restoring Samsung phone data. If you had enabled Google backup before your screen stopped working, you can recover your contacts, photos, messages, and other files without touching your device.

Below is the guide on data recovery on Samsung touch screen cannot be used from Google Drive:

Step 1. Open Google Drive in a browser and log in with the Google account linked to your Samsung device.

Step 2. Click on the "Backups" section to view all available backups, then find the one associated with your Samsung phone based on the device name or backup date.

Step 3. Choose the data you want to recover and download it to your computer. If you are setting up a new Android device, you can also restore the backup during the setup process by selecting the "Restore from Google Drive" option.

In the End

Even if your Samsung touch screen cannot be used, you can still recover important data safely. Professional tools like Broken Android Data Extraction allow you to retrieve contacts, messages, call logs, photos, videos, and more from unresponsive devices. If you had previously enabled cloud backups via Samsung Cloud or Google Drive, you can also restore your files easily without touching your phone. For the most reliable results, using Broken Android Data Extraction ensures that even completely unresponsive Samsung phones can have their data recovered efficiently and securely.

Related Articles:

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