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How to Restore WhatsApp Chats from Broken Samsung with/without Backup

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Samsung phones are widely used around the world, and WhatsApp has become an essential app for storing important conversations, photos, videos, and documents. However, accidents can happen at any time. A broken Samsung device, whether due to a cracked screen, unresponsive touch, system crash, water damage, or boot loop, can make it impossible to access your WhatsApp chats.

The good news is that it is still possible to restore WhatsApp chats from a broken Samsung phone. Whether you have a backup or not, there are effective solutions available. In this guide, we will walk you through proven methods to recover your WhatsApp data step by step, helping you retrieve valuable messages and media with ease.

restore whatsapp chats from broken samsung

 

Part 1. How to Restore WhatsApp Chats from Broken Samsung with Backup

If you have previously enabled WhatsApp backup (either to Google Drive or your Samsung device's local storage), restoring your chats is much easier. WhatsApp usually backs up data automatically, so there's a high chance you can recover your messages from a recent backup. Below are the two most effective methods.

1.1 Recover WhatsApp Chats from Broken Samsung via Google Drive Backup

Google Drive is the most common backup option for Samsung users. As long as your broken device was linked to a Google account and WhatsApp backup was enabled, you can easily restore your chats on a new device.

Prerequisites:

  • A new or repaired Samsung (or Android) device with the same phone number.
  • Access to the original Google account used for backup.
  • A stable internet connection.
  • Enough storage space for the backup file.

Step-by-step guide for retrieving WhatsApp from a broken Samsung with Google backup:

Step 1. Download and install WhatsApp from the Google Play Store on your new or repaired device, then open it and tap "Agree and Continue".

Step 2. Enter and verify the same phone number used on the broken Samsung device by inputting the verification code.

Step 3. After verification, WhatsApp will automatically detect the Google Drive backup linked to your account.

Step 4. Tap "Restore" to start recovering your chats and media files. Wait for the process to complete.

restore whatsapp chats from broken samsung with google drive backup

Step 5. Once finished, tap "Next" and complete the setup. Your WhatsApp chats and attachments will now be restored on your device.

1.2 Retrieve WhatsApp Chats from Broken Samsung from Local Backup

WhatsApp also stores backups locally on your Samsung device's internal storage or SD card. This method is useful if you don't have a Google Drive backup or want to restore a more recent version.

Prerequisites:

  • Access to the broken Samsung's storage (via USB cable, SD card, or other tools).
  • A new or repaired Samsung (or Android) device.
  • WhatsApp is installed but not yet set up.

Follow these steps to recover broken Samsung WhatsApp from local backup:

Step 1. Connect your broken Samsung device to a computer and locate the "WhatsApp" > "Databases" folder in internal storage or SD card.

Step 2. Find the latest backup file (e.g., msgstore-YYYY-MM-DD.1.db.crypt14) and copy it to your computer.

restore whatsapp chats from broken samsung with local backup

Step 3. Connect your new or repaired Samsung device to the computer, then create a "WhatsApp" > "Databases" folder if it doesn't already exist.

Step 4. Copy the backup file into this folder and rename it to msgstore.db.crypt14 so WhatsApp can recognize it.

Step 5. Open WhatsApp on the new device, verify your phone number, and follow the setup process.

Step 6. When prompted, tap "Restore" to recover your chats and media from the local backup.

Part 2. How to Restore WhatsApp Chats from Broken Samsung Without Backup

If you don't have any backup available, restoring WhatsApp chats from a broken Samsung device becomes more challenging, but not impossible. In this situation, a professional data recovery tool is your best option, especially when your phone is severely damaged, such as having a black screen, unresponsive touch, system crash, or even being stuck in a boot loop.

A reliable solution like Broken Android Data Extraction allows you to access and extract data directly from a damaged Samsung device without causing further data loss. It is designed specifically for broken Android scenarios, enabling you to recover WhatsApp chats along with other important files safely and efficiently.

Key Features:

  • Recover data from damaged Samsung phones without risking data loss or overwriting existing files.
  • Support multiple data types, including WhatsApp messages, photos, videos, contacts, SMS, music, and documents.
  • Extract data from both internal storage and SD cards.
  • Allow you to preview recoverable data and selectively restore only what you need.
  • Compatible with specific Samsung models such as Galaxy S6/S5/S4, Note 5/4/3, and Galaxy Tab Pro 10.1.

How to retrieve WhatsApp data from a broken Galaxy without a backup?

01Get ready with the broken Samsung data extraction software

Download, install, and launch the Broken Android Data Extraction software. Then, select "Broken Android Data Extraction" from the panel and use a USB cable to connect your broken Samsung to the computer.

download and install the broken android data extraction software

02Select and confirm device info

Select the fixing mode and click "Start". Then, choose the name and model number of your Galaxy and click "Confirm". If you are not sure about the information on your phone, you can click on the question mark. The program will show you how to find the information.

select and confirm the info of your broken samsung

03Enter Download Mode

You will be asked to put your Samsung device into Download Mode. Just follow the onscreen prompts to put your broken Samsung in Download mode. After that, the program will detect the phone and scan its data instantly.

put samsung into download mode

04Restore WhatsApp chats from a broken Samsung

When the scanning is complete, please tick off the "WhatsApp" category and click the "Recover" button to save them on your PC. You can select a place on your computer to store those recovered files.

restore whatsapp chats from broken samsung without backup

Final Part

Restoring WhatsApp chats from a broken Samsung phone may seem difficult at first, but as shown above, there are still multiple ways to get your data back. If you have a backup, you can easily recover your chats through Google Drive or local storage.

If no backup is available, turning to a reliable tool like Broken Android Data Extraction can significantly increase your chances of recovery, allowing you to safely retrieve WhatsApp chats and other important data without relying on prior backups.

The sooner you take action, the higher the chances of successfully restoring your WhatsApp data. Choose the method that works best for you and start recovering your chats as soon as possible.

Related Articles:

How to Recover WhatsApp from Broken Phone [Android & iPhone]

Samsung Data Recovery with Black Screen (8 Practical Solutions)

How to Retrieve Text Messages from a Broken Samsung Phone [4 Ways]

Broken Android Data Recovery: Recover Data from Broken Android

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