Solving iPhone Puzzle: the Device Is Unreachable iPhone


Do you want to back up your iPhone's data to your personal computer, but you cannot due to the device is unreachable iPhone error? We always want to keep our iPhone's essential data, such as documents, photos, and other files, secure. However, it can be inconvenient when you face an error message when saving your iPhone's data on a computer for safety purposes. To assist you overcome this type of problem, we have provided you with the possible fixes for the iPhone device is unreachable error and also included a reliable way of moving your data from an iPhone to a PC.


Part 1. What Is Meaning of "Device Unreachable iPhone to PC" Error?

It would help if you comprehend the meaning of the "the device is unreachable" iPhone error that appears when connecting your iPhone to a computer before learning how to troubleshoot the problem. The error means that connecting your iPhone to a PC is impossible, and you cannot move your files from your iPhone to the PC.

This problem is caused by either a software or a hardware issue. It can be as a result of hardware or software incompatibility issues. However, you should not worry when you face this error because there are many fixes to the problem. You can also use a professional application such as Coolmuster iOS Assistant to transfer files between your iPhone and the computer.

Part 2. How to Troubleshoot "this Device is Unreachable iPhone" Error?

As discussed in the previous part, "this device is unreachable iPhone" errors can occur due to various hardware or software issues. The error may occur due to using a spoilt USB cable/port, disabling iCloud photos, wrongly configuring iPhone's Settings, etc. Let's find out how you can troubleshoot this problem.

Fix 1. Click "Trust This Computer" on iPhone

The initial action you need to take to create a connection between an iPhone and a computer after you connect them using a USB cord is to tap on the "Trust" popup. You can either trust the computer or fail to trust it. If you tap the "Don't Trust" option, the "the device is unreachable" error will appear. To prevent the issue from occurring, you should click on the "Trust" option. Follow the steps shown beneath to fix the error:

Step 1. Ensure that the iPhone is updated.

Step 2. Reboot the PC and iPhone.

Step 3. Use a working USB cord to connect the iPhone to the PC.

Step 4. Tap on the "Trust" option.

tap on the trust option

The "the device is unreachable" error should disappear if it were caused by failure to trust your computer.

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Fix 2. Enable iPhone's iCloud Sharing Option

iCloud has a photo-sharing feature that allows iPhone users to share photos between different devices. It is prudent to note that you cannot share photos from your iPhone if this feature is disabled. As such, it is essential to enable this feature. Fix "the device is unreachable" Windows 11/10 error that appears when trying to move photos from your iPhone to your PC with the below steps:

Step 1. Launch your iPhone's "Settings" application and tap the "Photos & Camera" option.

Step 2. Locate an "iCloud Photo Sharing" option and toggle it on.

toggle on icloud photo sharing

Now try to share your photos between the two gadgets to see if the "copying photos from iPhone to PC device is unreachable" problem will disappear. If the problem persists, move to the next fix.

Fix 3. Check If Computer's USB Ports Are Faulty

The other thing that can be causing this type of error is a faulty USB port. You may be using a USB port that is damaged or misbehaving at that particular time. To check if the computer port causes the error, follow the below troubleshooting tips:

Step 1. Change the USB port and connect the iPhone to a different USB port.

Step 2. If the error persists, change the port to a different one again.

Step 3. If the problem does not appear, the cause of the problem would be a spoilt USB port. If the problem persists, move to the next fix.

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Fix 4. Change iPhone's Settings

Ensure that the iPhone's "Settings" are configured correctly before sharing your iPhone's data with your computer. Configure your iPhone's Settings to allow you to transfer data between the devices by:

Step 1. Launch the "Setting" app on your iPhone.

Step 2. Tap on the "Photos" option.

Step 3. Move down the screen and enable the "Keep Originals" option.

enable the keep originals option

Now link the phone to the PC using a USB cord again to check if the error will disappear. If the error persists, move to the next fix.

Fix 5. Remove iPhone from Device Manager

Transferring photos from iPhone to a PC device is unreachable problem may be caused by the Device Manager. To fix this issue, you should uninstall iPhone from the Device Manager by following the below steps:

Step 1. Link the phone to PC with a USB cord. Now press "Windows" + "X" keys simultaneously, and a menu with different options will appear.

Step 2. Select "Device Manager" from the options available.

Step 3. Tap on the "Scan for hardware changes" button. Your iPhone may not appear on the list immediately. Repeat the procedure severally until you see your device on the list.

tap on the scan for hardware changes button

Step 4. Trust your computer on your iPhone by tapping on the "Trust" option.

The error should disappear after carrying out this fix. If this tip fails to fix the problem, try another fix or use a third-party application to simplify the data-sharing procedure.

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Part 3. Transfer Files from iPhone to PC via Coolmuster iOS Assistant - Best Way

Are you still facing the "the device is unreachable" iPhone error? It is always prudent to back up your iPhone's important files to your PC. However, moving files from an iPhone to a PC is sometimes impossible due to some error. But what do you do if you persistently face errors while sending data from an iPhone to PC?

The most feasible solution is to use a third-party data transfer application such as Coolmuster iOS Assistant. This professional data transfer tool enables you to move data from your iPhone to your computer easily, fast, and securely without losing the quality of the data.

Coolmuster iOS Assistant supports many data types, such as text messages, contacts, videos, music, notes, bookmarks, calendars, and more, from iOS devices to a computer. Its simple user interface enables everyone, even novice computer users, to use it easily.

Key Features:

  • Enable to transfer files from iPhone to computer.
  • Support previewing of files after selection.
  • Enable to back up and restore iDevices data with just one click.
  • Enable to manage iOS data and iTunes backup files.
  • Support editing, adding, and deletion of iOS data.

Using Coolmuster iOS Assistant is quite simple. It only involves simple steps, as shown:

01Install and Launch Coolmuster iOS Assistant

Install Coolmuster iOS Assistant on your computer. Launch the software on your computer after you have installed it.

the interface of ios assistant

02Connect to Computer

Use a USB cord to link the iPhone to the computer. Click on the "Trust" button when a "Trust This Computer?" notification pops up on your iPhone.

click on the trust button

03Transfer Files

A new interface will be launched when the software detects your iPhone's connection. Select the folder with the data type that you want to transfer.

For example, if you want to export contacts, select the "Contacts". Preview the folder's content, select all the contacts you would like to move, and tap on the "Export" button.

tap on the export button

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Now you know how to troubleshoot the "the device is unreachable" error on iPhone using different techniques. However, you can use professional iOS data transfer software such as Coolmuster iOS Assistant if the error persists. This powerful software simplifies the data transfer process and makes it fantastic.

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