A broken Samsung Galaxy phone can quickly become stressful when important photos, contacts, messages, and files are still stored on it. If you have previously enabled cloud backup or automatic sync features such as Samsung Cloud, Google Backup, or Google Photos, your data may already be safely stored online, so you may not need to take additional steps.
However, if no cloud backup was enabled in advance, you will need to rely on other practical solutions to perform a Broken Galaxy data backup. In this guide, we will walk you through the most reliable ways to complete a Broken Galaxy data backup step by step.
Samsung Smart Switch is the official Samsung tool designed for transferring and backing up data between Galaxy devices or from a phone to a computer. It is one of the most reliable options for performing a Broken Galaxy data backup when the device can still power on and be unlocked. (Samsung Smart Switch not working? 5 Solutions for you.)
This method works best for devices with minor to moderate damage, such as a cracked screen that still responds to touch or a phone with a functional system but physical button issues.
Prerequisites:
Steps:
Step 1. Install Samsung Smart Switch on your computer and launch the program.
Step 2. Connect your Galaxy phone to the computer using a USB cable. If prompted on the phone, allow the connection or grant access permissions.
Step 3. Once the device is detected, click the "Backup" option in the Smart Switch interface.
Step 4. Select the data types you want to back up, such as contacts, messages, photos, videos, and apps.
Step 5. Click "Start Backup" and wait until the process is completed without disconnecting the device.
After completion, you can view the backup file or store it on your computer for future use.
Note: If the screen is unresponsive, a USB OTG mouse can be used to unlock the device and approve permissions. If the screen is completely black, Smart Switch may not work, and other methods in this guide should be used instead.
When a Galaxy device has a damaged or unresponsive screen, accessing personal data can become difficult. In such situations, Samsung's Maintenance Mode provides a safe way to prepare the device for a Broken Galaxy data backup without exposing personal information during repair or troubleshooting.
With the help of an external display connection, users can mirror the phone's interface and operate the system using external input devices. This makes it possible to manage backup tasks even when the touchscreen is no longer functional.
Required Tools:
Step-by-Step Guide:
Step 1. Connect your monitor or TV, along with a mouse and keyboard, to the USB-C to HDMI adapter. This creates an external control environment for your Galaxy device.
Step 2. Press and hold both "volume up" and "volume down" buttons, then connect the phone to the adapter's USB-C port. Once the connection is established, release the buttons to proceed.
Step 3. Your device should automatically mirror its display on the external screen or switch to Samsung DeX, allowing you to interact with the system normally.
Step 4. Using the external mouse or keyboard, navigate to the Settings menu and enter "Battery and Device Care".
Step 5. Locate "Maintenance Mode" within the menu and select the option to back up your data.
Step 6. Choose a backup destination based on availability, such as cloud storage or external storage, and follow the prompts to finish the Broken Galaxy data backup.
When the screen of your Samsung Galaxy device is damaged but the phone is still powered on, an OTG adapter combined with a USB mouse can help you regain control of the system. This method is useful when the display is unusable, but the internal system remains responsive.
By using external input devices, you can navigate the interface, unlock the phone, and enable file transfer options to complete a Broken Galaxy data backup.
Required Tools:
Step-by-Step Guide:
Step 1. Plug the USB mouse into the OTG adapter, then connect it to your Galaxy phone. A pointer should appear on the screen, allowing external control.
Step 2. Use the mouse to enter your PIN, pattern, or password. If the screen is partially visible, carefully navigate to the lock screen and unlock the device.
Step 3. Once inside the system, connect the phone to a computer using a USB cable. Then, set the USB mode to "File Transfer (MTP)" so the computer can access internal storage.
Step 4. On your computer, open the device storage and locate important folders such as DCIM, Pictures, Downloads, and app-related directories. Copy them to your computer to complete the backup.
When a Samsung Galaxy phone is severely damaged and cannot be accessed through normal methods, a professional tool like Broken Android Data Extraction can help you complete a Broken Galaxy data backup. This software is designed to handle situations where the screen is broken, the system is unresponsive, or the device cannot be controlled in the usual way.
With this program, you can:
Follow the steps in the below to recover data from a broken Samsung Galaxy phone and backup them to your computer, with the help of the Broken Android Data Extraction. Click the download button below to download the program on your PC.
01After downloading and installing the program on your Windows PC, launch it and choose the option "Broken Android Data Extraction". With a USB cable, connect your broken Galaxy to the computer.
02You will need to choose the fixing mode and then select the name and model number of your Galaxy. Then, click "Confirm". If you are not sure about the information of your phone, you can click question mark the program will show you how to find the information.
03Click the "Start" button and you will need to follow the onscreen prompts to put your broken Galaxy in Download mode. After that, the program will detect the Galaxy instantly and scan out data on the phone.
04Once the scanning is done, the results of the scan will be displayed by categories. Select the file categories you want to back up and click the "Recover" button to back them up on your PC.
ADB (Android Debug Bridge) is an advanced method used to perform a Broken Galaxy data backup when USB debugging has been enabled before the device becomes damaged. It allows users to directly access the phone's internal storage from a computer and manually extract important files.
Requirements:
Step-by-Step Guide:
Step 1. Download Android Platform Tools and install them on your computer.
Step 2. Use a USB cable to connect the broken phone to your computer, ensuring the device is powered on.
Step 3. Open a command window and enter adb devices to verify whether the device is detected.
Step 4. Use adb pull commands to copy important data from internal storage to your computer. For example, you can export photos, videos, and other files directly to a local folder.
Do not disconnect the device until the backup process is fully finished.
Performing a Broken Galaxy data backup is still possible even when a Samsung device is damaged or no longer fully functional. Depending on the condition of your phone, different methods such as Smart Switch, Maintenance Mode, OTG control, and ADB can help you safely access and save your important data. For more severe cases where standard methods no longer work, a professional solution like Broken Android Data Extraction can also be considered.
The key is to choose the right method based on your device's accessibility. Acting quickly increases the chances of successfully completing a Broken Galaxy data backup and ensuring your important files remain safe and accessible.
Related Articles:
How to Back Up Android with Broken Screen Safely and Efficiently
How to Recover Media from Broken Samsung [4 Effective Methods]
Top 4 Methods to Recover Data from Samsung with Cracked Screen
Samsung Data Recovery with Black Screen (8 Practical Solutions)
Feedback
Free Download for PC 
Download for Mac
