iOS Assistant
 
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The Last Backup Could Not Be Completed [Reasons & Solutions]

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Question: iCloud backup fail with "The last backup could not be completed because of poor network conditions". Backup started to fail after upgrade to 17. I tried all of the fixes listed in forums.

Sometimes, when you back up your iPhone, you will receive an notification stating "the last backup could not be completed". Are you in the same situation? If yes, why does this problem occur? How to resolve this problem? Don't panic. This article is prepared for you. You can find the answers of these questions here. What are you waiting for? Start reading this article right now.

the last backup could not be completed

 

Part 1. Why the Last Backup Could Not Be Completed?

"The last iCloud backup could not be completed" could occur for a number of reasons, including:

  • The iCloud backup feature is not turned on
  • Unstable internet connection
  • Insufficient iPhone storage or power usage
  • Not enough room on iCloud
  • Corruption or expiry of backup files stored in iCloud
  • Outdated or incompatible version of iOS
  • Problems related to your iCloud account
  • Unusual state of the Apple system

Part 2. How to Fix the Last Backup Could Not Be Completed

Now that we know the reason why backing up to iCloud is not working, it's time to take measures to resolve this problem. You can try the following solutions.

Solution 1. Enable iCloud Backup

Firstly, you need to ensure that iCloud backup is enabled on your iPhone. You can check and enable iCloud backup by following these steps:

Step 1. Open the "Settings" app on your iPhone, then tap on your Apple ID.

Step 2. Tap on "iCloud" and scroll down to the bottom, then tap on "iCloud Backup".

Step 3. Make sure the "iCloud Backup" toggle is switched on. If not, toggle it on.

Step 4. Tap on "Back Up Now" and wait for the backup to complete.

enable icloud backup to fix icloud backup could not be completed

Solution 2. Check the Network Connection

The next step is to confirm that your iPhone is linked to a stable and quick Wi-Fi network. It is not advised to utilize a cellular connection for backup because iCloud backup uses a lot of data and time. You can use these procedures to verify and enhance your network connection:

Reconnect to the Wi-Fi

Step 1. Open "Settings" on your iPhone, then tap on "Wi-Fi".

Step 2. Toggle off the Wi-Fi switch, and then toggle on the Wi-Fi switch again.

Step 3. Wait for it to connect to the Wi-Fi network you're using.

Alternatively:

Step 1. Go to "Settings" > "Wi-Fi" > "Forget This Network".

Step 2. Reconnect by selecting the network and entering the password.

reconnect to the wifi to fix icloud could not complete backup

Use Another Wi-Fi

You can try utilizing another Wi-Fi network, such as your family's or friends, or public Wi-Fi in locations like cafes or libraries if your own Wi-Fi network is unreliable or has a slow signal.

Please be aware that there may be restrictions or dangers on some public Wi-Fi networks and that you may need to log in or authenticate. You will have to assess and accept accountability for these.

Reset the Network Settings

If your Wi-Fi network still remains unstable or interrupted, you can try resetting the network settings on your iPhone to restore the default network configurations. You can reset it as follows:

Step 1. Open the "Settings" app on your iPhone, then tap on "General".

Step 2. Scroll down to the bottom, tap on "Reset", then tap on "Reset Network Settings".

Step 3. Enter your iPhone unlock password, then tap "Reset Network Settings" to confirm.

Step 4. Wait for your iPhone to restart, then reconnect to the Wi-Fi network.

reset network settings to fix the last icloud backup could not be completed

Solution 3. Restart the iPhone

Occasionally, software bugs or cache problems on your iPhone can cause an iCloud backup to fail. Restarting your iPhone might help improve stability and performance by removing temporary files and memory. In order to restart your iPhone, follow these steps:

Step 1. Press and hold the "Power" button on your iPhone until the "slide to power off" option appears.

Step 2. Slide to power off your iPhone and wait for a few seconds.

Step 3. Press and hold the "Power" button again until the Apple logo appears.

Step 4. Wait for your iPhone to fully restart, then retry iCloud backup.

restart the iphone to fix iphone backup could not be completed

Curious about the difference between Hard Reset and Soft Reset iPhone? Here is a guide that explains the difference between the two in detail.

Hard Reset or Soft Reset iPhone? How to Choose?

Solution 4. Make Sure Enough Storage on iCloud/iPhone

Additionally, you must make sure that there is enough storage space on your iPhone and iCloud for backups. You can get the message "iCloud could not complete backup" if your storage runs out. To check and clear up space on your iPhone and iCloud, use these steps:

Check the iCloud Storage

Step 1. Open the "Settings" app on your iPhone, then tap on your Apple ID.

Step 2. Tap on "iCloud" and check your iCloud storage usage.

Step 3. If your iCloud storage is full, you can choose to purchase more iCloud storage or delete some unnecessary iCloud data.

free up icloud storage to fix backing up to icloud not working

Check the iPhone Storage

Step 1. Open the "Settings" app on your iPhone, then tap on "General".

Step 2. Tap on "iPhone Storage" and check your iPhone storage usage.

Step 3. If your iPhone storage is full, you can choose to delete some unnecessary apps, photos, videos, music, etc., or transfer some data to your computer.

free up iphone storage to fix backing up to icloud not working

Solution 5. Delete Old Backups

To reduce iCloud capacity and increase the success rate of iCloud backups, you can also attempt to remove outdated or useless backups. The ways to remove outdated iCloud backups are as follows:

Step 1. Open the "Settings" app on your iPhone, then tap on your Apple ID.

Step 2. Tap on "iCloud" and scroll down to the bottom, then tap on "Manage Storage".

Step 3. Tap on "Backups" and select the backup you want to delete, such as backups for devices you no longer use.

Step 4. Tap on "Delete Backup" and then tap "Turn Off & Delete" to confirm.

delete old icloud backups to fix icloud backup could not be completed

Solution 6. Update the iOS Version

Make sure the most recent iOS version is installed on your iPhone, as earlier or incompatible versions could interfere with backups. To update your iOS version, take the following actions:

Step 1. Open the "Settings" app on your iPhone, then tap on "General".

Step 2. Tap on "Software Update" and check for available updates.

Step 3. If there is an update available, tap on "Download and Install", then follow the prompts to complete the update process. (iPhone software update failed?)

update the ios version to fix icloud could not complete backup

Solution 7. Log Out of iCloud and Log Back in

To update your iCloud settings and data, you can try logging out of your account and then back in. This could fix some problems with your iCloud account, like sync errors or authentication failures. To log out of and back into your iCloud account, take the following actions:

Step 1. On your iPhone, open the "Settings" app, then tap on your Apple ID.

Step 2. Scroll down to the bottom, tap on "Sign Out", then enter your Apple ID password and tap "Turn Off".

log out of icloud and log back in to fix the last icloud backup could not be completed

Step 3. Wait for your iPhone to sign out of the iCloud account, then reopen the "Settings" app and tap "Sign In".

Step 4. Enter your Apple ID and password, then tap "Sign In".

Step 5. Re-enable iCloud backup, then try backing up your iPhone again.

Solution 8. Check the Apple System Status

Lastly, to find out if there are any problems or iCloud service maintenance, you may also check Apple's system status. If so, you might have to wait for Apple to fix the problem before trying to create another iCloud backup.

check the apple system status to fix iphone backup could not be completed

Part 3. The Best iCloud Alternative to Back Up iPhone

Above are some common methods to resolve the "iPhone backup could not be completed" issue, and you can choose the one that suits your situation. As we can see, iCloud is not always perfect to back up your iPhone. Then, is there a better way to do this? Of course, you can use Coolmuster iOS Assistant as an alternative to back up your iPhone.

This software can help you back up and restore your iPhone with one click without any issues or limitations. Besides, you can use it to selectively transfer files from your iPhone to your computer. In a word, it's a powerful data manager tool.

Key features of Coolmuster iOS Assistant:

  • One-click backup and restore of all content on iPhone/iPad/iPod.
  • Easily export all files from iPhone/iPad/iPod to a computer or iTunes as a backup.
  • Support various types of files such as contacts, messages, photos, videos, music, notes, bookmarks, books, calendars, apps, and more.
  • Import contacts, bookmarks, calendars, books, iTunes backup, and more from computer to iDevice.
  • Compatible with all generations of iPhone, iPad, and iPod (iOS 17 is Supported).

Follow the steps below to back up your iPhone to your computer using iOS Assistant:

01Download the correct version of the software based on your computer's system, connect your phone and computer using a data cable, and then click the "Trust" option on your device.

02Once successfully connected, you will see the main interface, as shown in the following image. To back up your phone, switch to the "Super Toolkit" section.

the interface of ios assitant

03Click on the "iTunes Backup & Restore" and then the "Backup" option tab. From the drop-down menu, select the device you want to backup. Click on the "Browse" option to choose the location to save the new backup file. Finally, click the "OK" button to start backing up iOS data.

backup iphone to computer with one click

If you only want to back up specific types of files, once successfully connected, click on the file type on the left panel. Preview and select the files you want to export to your computer, then click on the "Export" button.

backup iphone to computer selectively

Final Words

In conclusion, if you encounter the issue of "the last backup could not be completed", you can try the solutions provided in this article. If all the solutions fail to solve this issue, you can try another backup method, such as Coolmuster iOS Assistant. Download and try it by yourself and it will not disappoint you.

Related Articles:

List of 10 Best iPhone Backup Extractor Software [2024]

How to Back Up iPhone Without iTunes Successfully - 3 Proven Methods

[2024] How to Fix iCloud Error Connecting to Server on Mac/iPhone/iPad

10 Tricks for the Issue Cannot Restore Backup to This iPhone Because the Software Is Too Old

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iOS Assistant
Back up and restore everything on iPhone/iPad/iPod with one click.
Freely manage iOS data and iTunes backup files on the computer.
Preview and selectively transfer files between iDevice and computer.
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