"My touch screen has white lines on the right side, and the screen doesn't respond on that side. I have an app with the Genius bar tomorrow, but since I can't unlock my phone, I also can't back it up! Is there any other way to unlock the phone? Or back it up without unlocking it? Thanks."
- A user posted in Apple Support Communities
Even with the perfect operating system, iPhone may still run into an unresponsive screen by technical glitches. What's more, a falling onto the ground or hardware problems may also cause the issue. Whatever the reason, your first concern may be how to unlock iPhone with an unresponsive screen.
Don't panic! Here, you will acquire six effective solutions to troubleshoot the issue quickly.
Part 1. Can You Unlock Unresponsive iPhone without Data Loss?
Part 2. How to Unlock iPhone when Screen Doesn't Work?
Bonus: FAQs about Unlocking iPhone
Well, it depends. Whatever way you choose to unlock your unresponsive iPhone, it will lose data during the unlocking process, especially with a higher success rate. But if you have backed up your iPhone previously, you can restore the backup files to your iPhone later, which will reduce the loss.
Let's cut to the chase. How to unlock iPhone 12/13 with an unresponsive screen?
It is a common approach to many iPhone issues. You can refer to the instructions below to force restart your iPhone.
For iPhone X/XS/XR/11/12/13:
For iPhone 8/SE (2nd generation):
For iPhone 7/7 Plus:
For iPhone 6, iPhone SE (1st generation), and older models:
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Another effective way to unlock the unresponsive iPhone is using the external keyboard, which will not lead to data loss on your iPhone.
Suppose that your iPhone runs iOS 8.1 to iOS 10.1, and you can activate Siri. In that case, you can ask Siri to turn on VoiceOver to help you input the screen passcode. This way has been popular across Apple Community recently. Here's what to do.
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You can also use iTunes to unlock the unresponsive iPhone, and it will restore your iPhone to the factory settings, removing all your data, settings, apps, and the screen passcode. Thus, we recommend you use this way only when you have backed up your iPhone data previously.
How to access iPhone without a touch screen?
iCloud service makes it easier to back up & restore iPhone data, remotely find the iPhone location, and unlock the iPhone with an unresponsive/broken screen. Assume you have enabled the Find My iPhone feature on the iPhone. You can unlock your iPhone remotely via the iCloud website.
How to unlock iPhone with an unresponsive screen without Siri?
The professional way to unlock an unresponsive iPhone is using iPhone Unlock. With this program, you can remove 4- or 6-digit passcode, Face ID, Touch ID, and other locks in a few clicks.
The highlights of iPhone Unlock:
Note: You may lose data during the unlocking process. So, you are advised to back up the locked/disabled iPhone before moving on.
How to unlock iPhone 12/13 with an unresponsive screen?
1. Install and run the software on your computer and choose Screen Unlock on the interface.
Next, connect your iPhone to the computer via a lightning cable and tap the Unlock iOS Screen mode.
2. Boot your iPhone into the recovery or DFU mode by following the on-screen prompts. By default, you are recommended the recovery mode for iOS lock screen removal. But if you cannot get your iPhone to the recovery mode, tap the link at the bottom to activate the DFU mode.
3. Confirm the iPhone information, like device model, system version, etc. If incorrect, select the correct information from the drop-down lists. After that, tap Download to download the firmware for your device.
4. After downloading the firmware, click the Unlock Now button to unlock your iPhone right away.
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1. How to unlock a disabled iPhone?
What if your iPhone is disabled, but you forget the passcode? At this moment, you can erase your iPhone from iCloud or restore it via iTunes. Besides, you can also unlock the disabled iPhone without iTunes quickly.
2. Can you unlock the iPhone with your voice?
Yes, you can use the Voice Control feature to set up a command and unlock your iPhone with the help of the feature. However, you need to enable this feature on your iPhone beforehand.
After reading the feasible ways above, you must have understood how to unlock iPhone with an unresponsive screen. If you want a straightforward and higher-success-rate method, you are recommended to pick the iPhone Unlock. It is easy, fast, and user-friendly to use. Moreover, you will obtain 24 hours online help whenever you get into trouble.
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