When seeing beautiful pictures from Safari, Email, Facebook, WhatsApp or other apps, many users would like to download and save photos on their iPhone, iPad or iPod so that they can dress up their device or repost the pictures to Facebook or Instagram, etc. Usually, we can save the pictures simply by long press the pictures to pop up the option named "Save Image", then tap it to save to Camera Roll on iOS device.
However, what if the "Save Image" option is not working? How to fix this error? If you are having this problem, please check this guide to bring this issue to a close.
Solution 1. Check Privacy Settings on iPhone
Solution 2. Soft/Hard Reboot Your iOS Device
Solution 3. Free Up Memory on iPhone
Solution 4. Reinstall the Specific Application
Solution 5. Use Capturing Screenshots Instead
Solution 6. Restore iPhone to Factory Settings
When opening a newly installed app on iPhone, many users have the same behavior that directly tap "No" or ignore the prompts when it prompts to allow to access thinks like location, photos, camera and etc. However, without your permission to access the photos on your device, this app cannot save the photos to camera roll. So, please check if you have disabled the app's accessibility.
Step 1. Unlock your iPhone and go to "Settings" > "Privacy" > "Photos" on your device.
Step 2. Locate the app that can't save photos, and turn on the option to enable it.
The problem that the "Save Image" option does not work on iPhone is usually caused by the system glitch, which can be fixed by a fresh restart. To restart your device, you have two ways to go, soft reboot and hard reboot. Please check what to do as below.
Soft Reboot: Simply press and hold the Power button to bring out the "Slide to power off" slider, then slide to the right side to turn it off. When it completely turns black, press the Power button again to turn it on again.
Hard Reboot: Press and hold the Power button and Home button together till the Apple logo appears on iPhone screen, and let go. Then press the Power button again to turn it on.
See Also: 3 Methods to Fix iPhone Won't Turn On
If your iPhone has insufficient storage, iPhone cannot save photos, neither. You can check your available storage space on your iDevice on iPhone "Storage & iCloud Usage" section ("Settings" > "General" > "Storage & iCloud Usage").
If your iPhone has not enough storage, you can uninstall the apps that you barely used or delete the wanted pictures, videos on your device to save more space. If you don't want to lose your personal files, you can also clean up the junk files on your iOS device to free up iPhone memory.
If the "Save Image" option on a certain app is not working, there is chance that this app has not been installed correctly or has some bugs or errors with the installation package. If so, simply uninstall the app and reinstall it from App Store.
To save a picture from iPhone, there is an alternative for you, that it, using the screen capture instead of "Save Image" option. It is more convenient to save a picture on your device.
To capture a picture on iPhone, please press the Home button and the Power button at the same time and release them. Please be noted that only press the buttons but not hold them. Thus a screenshot is done. Besides, you can tap "Edit" option once the screenshot is done to optimize the photo as you like.
Resetting iPhone could be the final way to fix "Save Image" not working issue. Please be aware that this will erase all data and settings on your device, so please do make a backup for your iPhone before resetting your iPhone to factory settings.
Step 1. Go to "Settings" > "General" > "Reset" > "Erase All Content and Settings" on your device.
Step 2. Tap "Erase iPhone" option when it pops up to confirm your action and start restoring your iPhone.
Step 3. After completing the process, you can restore your iPhone data from iTunes or iCloud backup file to get your files back.