How to Fix iPhone Cannot Restore Backup Issue? Here's What You Can Do


The iPhone is a powerful smartphone capable of storing a large amount of data and information. To prevent data loss, we usually use iCloud or iTunes to back up our iPhones. However, sometimes when we attempt to restore data from a backup to a new iPhone, we encounter some problems, such as the iPhone cannot restore backup. These problems can be annoying, and we may feel useless because we could lose important data.

So, what are the reasons that a new iPhone cannot restore backup? Is there a method to remedy this problem? This article will discuss some of the possible reasons why an iPhone backup cannot be restored and offer some viable fixes. Let's have a look.


Part 1. Why iPhone Cannot Restore Backup

An iPhone may not be able to restore a backup for a variety of reasons, but the following are the most common ones:

  • Internet connection issue: Unstable Wi-Fi or mobile data networks may lead to backup failures.
  • Insufficient storage space: Limited iPhone storage space may prevent the creation or restoration of backup files.
  • Outdated iOS version: An older version of iOS may not be compatible with the latest backup files.
  • Outdated iTunes version: An obsolete version of iTunes may fail to properly recognize or handle backup files.
  • Device issues: Temporary malfunctions of the device may result in backup failures.
  • Corrupted or incomplete backup files: If your backup file itself has issues, such as being corrupted, incomplete, or modified, you may not be able to restore the backup.

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Part 2. How to Fix iPhone Cannot Restore Backup

The following techniques may help you fix the issue if you cannot restore backup new iPhone 14/15.

Fix 1. Check Internet Connection

The problem with the iPhone being unable to restore backups might be due to unstable network connections. Restoring backups requires a stable and reliable network connection. Please follow the order below to check your internet connection:

  • Check if your Wi-Fi or cellular data connection is stable.
  • Try switching between Wi-Fi and cellular data to see if the issue persists.
  • If the problem persists, try switching to a different Wi-Fi network.

Fix 2. Check iPhone Storage Space

If your iPhone doesn't have enough storage space, you need to make some room so that you can back up and restore your data. You can move apps, photos, videos, music, and other items to the cloud and other devices or delete them. In settings, you can also see how much space is being used on your iPhone. This will help you figure out what files are taking up the most room and then delete or improve them. To find out how much room is available, do the following:

Go to "Settings" > "General" > "iPhone Storage".

Step 2. Make sure your iPhone has enough free room on its storage.

check iphone storage space to fix iphone backup cannot be restored issue

Step 3. If your iPhone doesn't have enough storage space, get rid of apps, pictures, and videos that you don't need to make room.

Further Reading:

How to Restore iPhone 15 from Backup Efficiently? [4 Techniques]

Restore from iCloud Paused? Fix It with 9 Solutions Here!

Fix 3. Update iOS to the Latest Version

Outdated iOS versions can occasionally cause compatibility difficulties with backup files, preventing them from being restored. In these circumstances, you can update your iPhone to the most recent version. Here's how to upgrade your iPhone software:

Step 1. Go to "Settings", then "General", and finally, "Software Update".

Step 2. If an update is available, use the on-screen instructions to install it.

Step 3. Once the update is complete, try restoring your iPhone backup again.

update the ios to fix cannot restore backup new iphone 14

Fix 4. Update iTunes to the Latest Version

The "iPhone backup cannot be restored" problem could be caused by mistakes or problems with how old versions of iTunes work with newer versions. To fix this, make sure you have the most recent version of iTunes. Here's how you can do it:

Step 1. Launch iTunes.

Step 2. From the menu bar, choose "Help".

Step 3. Select "Check for Updates".

Step 4. iTunes will notify you when a new version is available, and you may upgrade by following the instructions.

update itunes to fix new iphone cannot restore backup

Fix 5. Restart the Device

Restarting your iPhone is a quick and easy way to fix problems if it isn't able to restore backups. Here are the instructions to restart your iPhone:

Step 1. Hold down the "Power" button until the screen displays the power off slider.

Step 2. To switch off your iPhone, drag the power off slider from left to right.

Step 3. Press and hold the "Power" button once more until the Apple logo shows on the screen after your iPhone has completely shut off.

Step 4. Wait for your iPhone to restart after releasing the "Power" button. You can attempt to restore your backup once more after it has restarted.

restart iphone to fix iphone cannot restore backup

Learn More:

Back to the Future: The Most Efficient Ways to Restore iCloud Backup

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Fix 6. Choose Another Backup File

The backup file you're trying to use may be the issue if all the solutions you've tried haven't fixed the new iPhone won't restore from iCloud issue. It's possible that your backup file is incomplete or damaged. You might attempt to choose a different backup file to restore from in this situation. It can be done as follows:

Step 1. Navigate to "Settings" > "General" > "Reset" > "Erase All Content and Settings". Reset your iPhone and configure it as a fresh device.

erase iphone

Step 2. Select "Restore from iCloud Backup" from the "Apps & Data" menu.

choose another backup file to fix new iphone won't restore from icloud

Step 3. Select the backup that you wish to use for the restore. To view older backups stored in iCloud, press "Show All Backups" if it's not mentioned.

Part 3. The Best Tool for Backup and Restore of iPhone

Many users have complained that restoring data from backups in iCloud or iTunes is a tedious or unsuccessful process. Use a professional tool like Coolmuster iOS Assistant if you want a safer, quicker, and easier way to back up and restore your iPhone. The software makes it simple to back up and restore all of an iPhone's data, including images, contacts, messages, and more. It also facilitates the transmission of data between iOS devices and desktops, which improves the efficiency and comfort of data administration.

Highlights of Coolmuster iOS Assistant:

  • Backup and restore your entire iPhone/iPad/iPod with just one click.
  • Effortlessly transfer iOS files after previewing and selecting them.
  • Complete management of iTunes backup files and iOS data on your computer.
  • Edit, add, or delete data directly on your iOS device from your PC/Mac.
  • Compatible with the latest iOS 17.

Get the software on your computer, and then follow these steps to back up and restore your iPhone.

01Launch the software and use a USB cord to connect your device to the computer. Hit your device's "Trust" button and then press "Continue" to move on.

connect iphone to computer

02The program will find your device and show you the main interface, as shown in the picture below.

the interface of ios assitant

03Start to back up and restore your iPhone.

Back up iPhone: From the "Super Toolkit" menu, choose "Backup & Restore" and then "Backup" to save a copy of your iPhone. Pick the device that you want to back up from the drop-down options. Click "Browse" to pick a place to save the new backup file, then click "OK" to begin backing up your iOS info.

one click to back up iphone using ios assistant

Restore iPhone: Click "Super Toolkit" > "iTunes Backup & Restore" > "Restore" on this software to get back to the way things were with your iPhone. From the drop-down box, choose the device that you want to restore from an iTunes backup. Click "OK" after picking the backup file you want to restore to your iOS device from the list. Read the notes in the pop-up window, then click "OK" again to begin restoring the iTunes backup to the iPhone or iPad.

one click to restore iphone using ios assistant

Sum Up

A lot of people have trouble restoring backups on their iPhones, which can be very frustrating. However, you don't need to worry because the steps in this piece will help you fix the issue. For backup and restoration tasks, we strongly suggest using professional tools like Coolmuster iOS Assistant. It not only stops the problem of iPhone cannot restore backup, but it also makes managing data easier for users.

Related Articles:

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Back up and restore everything on iPhone/iPad/iPod with one click.
Freely manage iOS data and iTunes backup files on the computer.
Preview and selectively transfer files between iDevice and computer.
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