How to Fix iPhone Grey Screen of Death By Yourself? (8 Solutions)


"When I get a call, it shows only a grey screen. That grey screen is not deleting or refreshing. Also, it is not letting me open any of my apps or fully shut down my phone by holding the Power and Volume buttons."

- Posted by Bella Tart in Apple Discussions

Do you encounter iPhone gray screen amid game playing or video watching? When the iPhone screen has gone grey, it will cause great inconvenience to your life. Why is my screen gray? And how do I fix the grey screen of death? Read the following content to find out answers.

fix iphone grey screen

Part 1. Why Is My Phone Screen Grey?
Part 2. How to Fix Grey Screen on iPhone?

Part 1. Why Is My Phone Screen Grey?

Before going further to the specific solutions, let's see why your iPhone turns the grey screen of death. Below are the possible reasons for the grey screen on iPhone 12/13/11.

  • You may have accidentally clicked the Home button three times, which activated the grayscale mode on your device.
  • You may turn on the grayscale mode in Display Accommodations of accessibility settings.
  • A bug or malfunction occurs on your device, especially after an iOS update.

Part 2. How to Fix Grey Screen on iPhone?

The following eight effective methods show you how to fix the iPhone grey screen of death step by step.

Method 1. Check if You Have Enabled the Grayscale Feature

If your iPhone or iPad doesn't look like it normally does, but you didn't do it deliberately, it's more than likely that you somehow enabled the grayscale mode on your device. To stop the iPhone grey screen, you can manually turn it off.

  • Open the device's Settings > tap General > scroll down to click Accessibility.
  • Tap the Display Accommodations > Color Filters. If the grayscale mode is on, switch off the Color Filters.

disable the grayscale feature via settings


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Method 2. Force Restart iPhone

If the grayscale mode is off, but the iPhone turns a grey screen, you can try force restarting your device to restore it to normal status. Since the operation slightly varies with different iPhone models, you can refer to the instructions below.

On iPhone 8 or later versions:

  • Quickly press and release the Volume Up button.
  • Quickly press and release the Volume Down button.
  • Press and hold the Power button for several seconds until the Apple logo displays on the screen.

force restart iphone to fix the grey screen

On iPhone 7/7 Plus:

  • Press and hold the Power + Volume Down buttons together until the Apple logo turns up on the screen.

On iPhone 6 or earlier versions:

  • Press and hold the Power + Home buttons spontaneously for a while until the Apple logo shows up on the screen.

After your iPhone reboots, check whether the iPhone grey screen disappears. If not, move to the next method.

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Method 3. Update iPhone to the Latest iOS Version

As we mentioned above, system bugs may also be responsible for the iPhone grey screen. Therefore, you can update the iPhone to the latest version to fix bugs or glitches.

  • Go to iPhone's Settings > click General > press Software Update.
  • If a newer version is available, click the Download and Install button to upgrade the iOS version.

fix grey screen on iphone via updating ios

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Method 4. Remove Battery from iPhone

In some cases, battery removal and replacement work for repairing the iPhone grey screen. If you have an old iPhone, you can try this method to fix the iPhone 7 grey screen of death. First, you need to power off your iPhone and remove the battery from the device. Then, put the battery back in the slot and turn on your device after a few seconds.

remove the battery to fix the gray screen on iphone

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Method 5. Factory Reset iPhone

Factory resetting your device may solve the problem, but it also causes data loss from your device. Thus, if you read here and don't mind it, try the following steps.

  • Open iPhone's Settings > General > Reset.
  • Tap the Erase All Content and Settings option and enter the device passcode to confirm.
  • Click the Erase iPhone button to factory reset it.
  • Once done, set up your iPhone as new and check if the error is removed.

reset your iphone when it has gone grey

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Method 6. Restore iPhone via iTunes

You can also restore your iPhone with iTunes to fix the problem. Before proceeding, ensure that you have trusted the computer previously. Or, you cannot use it this way.

  • Connect your iPhone to the computer and run the latest version of iTunes.
  • When the iPhone icon displays at the top-left corner of the iTunes window, tap it and click the Restore iPhone button under Summary.
  • Hit Restore to confirm the operation.
  • Wait for iTunes to finish restoring your iPhone.

repair iphone gray screen via itunes

Method 7. Fix the iPhone Grey Screen via a Professional Tool

Using iPhone System Repair is another easy and safe way to fix the iPhone grey screen of death without data loss. It is a professional tool that resolves over 32 iOS system issues, including the iPhone grey screen of death. Besides, it also helps you upgrade or downgrade the iOS version on your iDevice in one click.

Below are the key features of this powerful recovery software:

* Repair all iOS system problems, such as iPhone grey/blue/white/red/black screen of death, battery drain, boot loop, iTunes error 4005/4013, etc.

* Offer two repairing modes: Standard (no data loss) and Advanced mode.

* Downgrade or upgrade your iOS device to a supported version.

* Easy and safe to use.

* Support all iPhone models (iOS 16 and below versions), like iPhone 14/13 Pro Max/13 Pro/13/13 mini/12 Pro Max/12 Pro/12/12 mini/SE/11 Pro Max/11 Pro/11/XS Max/XS/XR/X/8/8 Plus/7 Plus/7/6S Plus/6S/6 Plus/6/5S/5C/5/4S/4, etc.

iphone system repair windows versioniphone system repair mac version

One-click to fix the iPhone grey screen of death without data loss:

1. Open the program on your computer after installation and plug your iPhone into the computer via a USB cable. Next, tap More tools > iOS System Recovery on the interface.

run iphone system repair on the computer and connect your iphone

2. The software will detect your iPhone problem automatically and show it on the interface. Later, click Start to continue.

detect the iphone grey screen of death automatically

3. Confirm the iPhone information. If incorrect, select the correct information from the drop-down menu. After that, click Repair to start downloading the latest firmware for your device and fixing it immediately.

repair the iphone grey screen of death in one click

Further reading:

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Method 8. Take the iPhone to Apple Store

The last resort to fixing the iPhone grey screen when nothing else works is contacting Apple Support. You can take your device directly to the nearby Apple Store to get it checked and repaired or consult the online Apple Support team for professional suggestions.

Final Verdict

With so many proven tips introduced above, I'm sure you can successfully fix the iPhone grey screen of death. iPhone System Repair has a relatively higher success rate than other common tricks before sending your device to the Apple Store. Also, you will find it just a piece of cake by following the above instructions. Hence, I highly recommend you give it a try.

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