Mobile Transfer

What If OnePlus Switch Not Working Occurs? (Troubleshooting & Alternative)


OnePlus is one of the best Android smartphones worldwide. Although many Android manufacturers have released some up-to-date Android 5G smartphones, as a loyal OnePlus user, you may finally purchase a new OnePlus 8/8 Pro after careful consideration and comparison. OnePlus Switch is a very convenient OnePlus transfer app for you to transfer data between other phones and OnePlus phone. But what if OnePlus Switch gets stuck, crashed or black?

Don't panic! This post will tell you how to fix OnePlus Switch not working error and introduce the best OnePlus Switch alternative to you to continue OnePlus to OnePlus file transfer.

 oneplus switch not working

Part 1. Know about OnePlus Switch and How to Use OnePlus Switch Properly
Part 2. How to Fix OnePlus Switch Not Working Problem
Part 3. The Best OnePlus Switch Alternative for OnePlus to OnePlus File Transfer

Part 1. Know about OnePlus Switch and How to Use OnePlus Switch Properly

You may have heard of or used OnePlus Switch, but do you really know it? Let's take a brief look at OnePlus Switch.

  • What is OnePlus Switch?

OnePlus Switch is a pre-installed data transfer app on most OnePlus phones, which can quickly migrate contacts, text messages, photos, videos, call logs, calendars, audio and apps from previous phone to a OnePlus phone. Besides, it also helps back up OnePlus data as a compressed archive.

  • Does OnePlus Switch work with iPhone?

OnePlus Switch is now a popular app on OnePlus phones. Before the mid-2019, you could run it on iOS devices. Unfortunately, OnePlus Switch does not support iOS and other OSes but only Android currently, because Apple company modified its rule for apps on App Store. But the OnePlus team says that it will soon support iOS devices and other features, like transfer camera settings, Wi-Fi history, app data, etc. Let's wait and see.

  • Is OnePlus Switch safe?

Well, OnePlus Switch runs on Android 5.0 and higher versions, and uses Android's data encryption technology by default to protect your important data and privacy from divulging. Besides, the application of SELinux defends against malware intrusion. What's more, any Android smartphones, including OnePlus, will rely on your authorization to run a newly installed app, if you do not permit, then the app cannot be useable or read your phone data. Thus, it's safe to use.

  • How to use OnePlus Switch properly?

Sometimes, if you cannot use OnePlus Switch properly, you may also encounter OnePlus Switch not working issue. Note that OnePlus Switch only supports to transfer data from Android to OnePlus currently. Well, how does the OnePlus One switch work?

1. Install OnePlus Switch from the Google Play Store on both devices.

2. Activate OnePlus Switch on target OnePlus by going to phone Settings > Advanced > OnePlus Switch. Then respectively mark I'm an old phone on source Android and I'm a new phone on target OnePlus. And follow the on-screen instruction to connect two devices.

how to use oneplus switch app

3. After successful connection, you can transfer wanted data from source phone to target OnePlus.

Learn more: Why does your Samsung phone restart by itself? You will find out the reason and fix it without effort.

Part 2. How to Fix OnePlus Switch Not Working Problem

If you encounter OnePlus Switch not working problem when transferring files, you can refer to the following troubleshooting to try to fix the problem.

Problem 1: OnePlus won't pop up the data selection interface

Check if you have put a SIM card on the target OnePlus, if not, insert one. Then, switch off mobile data via pulling down the drop-down screen on your source phone and restart both devices to re-launch the app again.

Problem 2: OnePlus Switch does not work after data selection

Switch off mobile data, enable Wi-Fi connection and Airphone mode on both phones. Then close all launched apps and launch OnePlus Switch on both devices only to try again.

Problem 3: OnePlus Switch gets stuck during transfer

Turn off all opened Internet pages on two devices to check whether the problem exists, or uninstall and reinstall the app and try again.

Problem 4: OnePlus Switch cannot recognize the file you are transferring to OPbackup folder

In this case, you can transfer the OPbackup file to computer to install a free OxygenOS version and send the OPbackup file to phones.

Problem 5: OnePlus Switch gets crashed when launching

Check if your Android devices run Android 5.0 and higher versions, if not, it may be not compatible with your devices. If both phones support this app, you can uninstall and reinstall it to try again or check if there is enough storage on your phones. And if the problem exists, you can give feedback to OnePlus support team to fix bugs.

You May Also Like:

How to Transfer Data from iPhone to OnePlus?

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Part 3. The Best OnePlus Switch Alternative for OnePlus to OnePlus File Transfer

If you do not want to spend time fixing OnePlus Switch not working problem, or it is cannot be fixed, you can try other effective OnePlus Switch alternatives to perform OnePlus to OnePlus file transfer. Here, we will introduce the best OnePlus Switch alternative to you - Coolmuster Mobile Transfer.

Coolmuster Mobile Transfer is a professional data switch app and supports Android as well as iOS devices. It has four transfer modes. With it, you can transfer SMS, contacts, call logs, music, videos, photos, eBooks and apps from Android to Android, and transfer photos, music, videos, contacts, SMS and eBooks (PDFs & ePubs) from iOS to Android. Besides, you can also transfer data from iOS to iOS and from Android to iOS.

Well, Coolmuster Mobile Transfer works well with all iPhone, iPad, iPod, Samsung, Sony, LG, OnePlus, Huawei, Motorola and other Android phones/tablets running Android 4.0 and higher versions, like OnePlus 11/11R/Ace 2V/Ace 2/Ace Pro/10 Pro/10/9 Pro/9, etc.

coolmuster mobile transfer windows download for oneplus transfer coolmuster mobile transfer mac download for oneplus transfer

How to conduct OnePlus to OnePlus file transfer?

1. Install and launch Coolmuster Mobile Transfer on your computer.

install and launch coolmuster mobile transter on your computer

2. Connect two OnePlus phones to computer via suitable USB cables, then enable USB debugging and grant permission on each phone as prompted. Make sure that the sending OnePlus phone is in the source phone's position, if not, you can click Flip on this program to make a change. After successful connection, you will see Connected under both phones' position on this program.

connect two oneplus phones to computer via coolmuster mobile transfer

3. Select the data you want to transfer from the table and tap Start Copy below to transfer files from OnePlus to OnePlus.

use coolmuster mobile transfer if oneplus switch not working

Wrapping Up

If the OnePlus Switch not working issue occurs before or during file transfer, you can follow the above troubleshooting to fix the problem. Of course, you can also use other OnePlus Switch alternatives to finish OnePlus file transfer. In this article, we introduced Coolmuster Mobile Transfer, and I highly recommend you to try it, since it is easy to use, totally safe, fast to transfer and widely compatible with most Android devices.

In addition, if you encounter any problem during use, feel free to leave a comment below.

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