Whatsapp is one of the biggest instant messaging platforms worldwide with billions of users but still does not provide a multi-platform sync function. Even though you cannot transfer your Whatsapp backup from an Android to an iPhone and vice versa, there is a backup function on iOS and Android through iCloud and Google Drive, respectively. It's useful when changing your gadget but still staying in the same ecosystem.
Due to other settings and Whatsapp backup size, you may face a WhatsApp backup stuck issue on Android and iPhone. This is a common problem that many people deal with almost every time. Luckily, you can resolve the issue easily through various methods. This guide brings you the top fixes that can help with that Whatsapp won't back up data. So, let's get started.
On Android devices, encountering a WhatsApp backup stuck issue is quite common. This could be due to network problems, insufficient storage, or app malfunctions. In this section, we'll guide you through ten effective solutions to help you quickly resolve the WhatsApp backup issue.
If your WhatsApp backup has failed on your Android phone, try forcing quitting the Whatsapp application and then backing up again. To force quit Whatsapp, do the following:
When you have many apps running in the background, your Whatsapp backup may get stuck. Thus, you only need to close those applications. Just tap on the app switcher button to display all applications running in the background. From here, quit Whatsapp and re-launch it. Then check if the backup is still working or not.
Is your Google account active? It is highly important to ensure that your Google account is linked to your device and activated. To ensure that, do the following:
If you have videos in your WhatsApp backup file, the backup size is likely large. The good thing is that WhatsApp offers the option of excluding videos when creating a backup. Therefore, take this advantage to solve the problem.
An outdated version of Whatsapp could be a huge reason for the WhatsApp backup stuck problem. To update your Whatsapp version, do the following:
If your phone has a Whatsapp beta program installed, the best thing would be to quit the program.
If you are still getting the stuck backup issue with your Whatsapp data, you should clear your Whatsapp cache. After that, try backing up again and see if the issue will be resolved.
If your Google Play Services isn't updated on your Android device, you may find that your WhatsApp backup is stuck. Thus, ensure that you install and update Google Play Services on your device by doing the following:
If you've taken many Whatsapp backups on Google Drive, it will lead to a WhatsApp backup stuck issue. To delete your Whatsapp backup from Google Drive, go to your Google Drive and tap on the gear button found at the top to go to settings, navigate to the "Manage Apps" area, choose Whatsapp options, and clear the application data.
The backups on your Whatsapp are normally in size of GBs because they contain videos and photos. Of course, this will need a stable connection for the process to succeed. Ensure you're connected to a strong network.
You should also check the storage space on the phone if the problem persists. To check the storage space on your Android: (Click here to see how to free up space on Android)
If you're encountering a stuck WhatsApp backup on your iPhone, it could be due to issues like insufficient iCloud storage, network settings, or other iOS-related configurations. In this section, we'll provide 10 solutions to help you fix the WhatsApp backup issue on iPhone. These solutions include signing into iCloud, updating WhatsApp, and force rebooting your device.
Firstly, you should check if your Whatsapp iCloud account is signed in. To do that:
Check if you have enabled your WhatsApp backup on iCloud Drive. To do this:
iCloud storage can also be a possible reason for WhatsApp backup being stuck. So, it is paramount to make sure that your iCloud storage is sufficient:
Also, try to delete your existing iCloud backup on your iPhone and try backing up your Whatsapp data again. To do that:
Larger backups usually take a longer time to complete. Besides, when the backup frequency is set every day, one backup can start before the previous backup is completed. This creates some kind of backlog, which may lead to the backup process being stuck. What to do here is to set backup frequency either weekly or monthly instead of daily. Here are the steps to achieve that:
You can also fix your iPhone's backup stuck issue by restarting your iPhone. To achieve that, do the following:
Usually, Whatsapp rolls out its updates on iOS. Failure of Whatsapp backup can be due to a recently buggy build that's installed on your gadget.
To update your Whatsapp: Open Apple Store on your iPhone and go to the update section to download the latest Whatsapp.
Sometimes, your Wi-Fi may be poor or slow. So, test the internet speeds to ensure that it's working effectively. If the network is your home network, then you may restart it. You will also have to reset iPhone settings if the network is not good. Navigate to iPhone Settings > "General", scroll down, click "Reset", and click "Reset Network Settings".
There might also be a bug in the iOS, leading to Whatsapp backup getting stuck. You should therefore upgrade to the latest version. To do that,
If your Whatsapp backup is still not progressing, check the iCloud server status since it might be causing the issue. To check if iCloud/Google Drive servers are down, go to https://www.apple.com/support/systemstatus/, and check the iCloud server status.
If everything is marked green, know that the status of the iCloud server is normal, but if you find some parts labeled orange, then there are errors in the iCloud.
If all the above fixes fail to resolve your WhatsApp backup stuck issue, or you're tired of the limitations of cloud backup (e.g., limited storage, network dependence, server outages), backing up WhatsApp to your computer is the most reliable alternative. This method avoids all cloud-related issues, stores your data locally for higher security, and supports flexible access and restoration at any time.
Coolmuster offers professional, easy-to-use tools for both Android and iPhone users to back up WhatsApp data to computer with one click - Coolmuster Android WhatsApp Recovery for Android devices and Coolmuster iPhone WhatsApp Recovery for iOS devices. Both products support backing up all WhatsApp data from your device to your computer, including WhatsApp messages as well as photos, stickers, videos, documents, and other attachments. Both products are compatible with the latest devices, including Android 16 and iOS 26. Additionally, iPhone WhatsApp Recovery allows you to recover WhatsApp data from an iTunes backup without needing to restore the entire iOS device.
Now, we will show you how to use Android WhatsApp Recovery to back up your Android WhatsApp data to your computer. Of course, the process for iPhone WhatsApp Recovery is equally simple and can be completed by following the on-screen instructions.
01Start by downloading and installing Android WhatsApp Recovery on your computer.
02Connect your Android device to the computer via USB cable. Once connected, select your device and hit "Next" to continue.
03Follow the prompts to enable the End-to-end encrypted backup feature. The software will automatically enter the digital key for you. Afterward, click "Confirm" to proceed, then click "View It" to access your WhatsApp data.
04Select the WhatsApp messages and any attachments you wish to back up, and then click "Recover to Computer" to save everything to your PC.
Backing up your WhatsApp data is essential, but it's not always without its hiccups. If you ever find yourself dealing with a WhatsApp backup stuck issue on either Android or iPhone, the solutions we've discussed should help get things back on track and keep your WhatsApp running smoothly.
However, to avoid future backup hassles, tools like Coolmuster Android WhatsApp Recovery and Coolmuster iPhone WhatsApp Recovery provide an efficient way to directly back up your WhatsApp data to your computer. These tools offer a seamless, secure, and fast solution, ensuring that your WhatsApp data is always safe and accessible, even if your backup is stuck.
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