Mobile Transfer

Top 9 Ways to Fix Messages Didn't Transfer to the New iPhone 15 Pro/15


"I am transferring my iPhone X to a new iPhone 15 Pro Max. My messages on the new phone stop about six weeks before today. All of the messages before that did transfer. The missing messages are still on my iPhone X and my iMac. How do I get them back on my new phone?"

- Apple Support Community

When you get a new iPhone, messages are something you don't want to leave on the old iPhone. However, some people have reported problems during message transfer, like "all my messages didn't transfer to my new iPhone" or "not all my text messages transferred to the new phone".

If you are also experiencing the awkward situation, the nice effective solutions in this tutorial will help you out.

messages did not transfer to new iphone

Part 1. Why Didn't My Messages Transfer to New iPhone?
Part 2. What Do I Do if My Messages Didn't Transfer to My New iPhone?
Bonus: How to Back Up Messages from iPhone to a Computer?

Part 1. Why Didn't My Messages Transfer to New iPhone?

When getting a new iPhone 15, you may tend to restore messages from iCloud backup during the new iPhone setup. However, the thing did not happen as expected: iMessages/text messages didn't transfer to the new iPhone. There comes a question: Why are my messages not transferring to the new iPhone? Or, why didn't my text messages transfer to the new phone?

Many factors may cause the problem, like Apple system errors, poor internet connectivity, heavy backup files, etc. Don't panic! Here you will efficiently troubleshoot the "iPhone messages not transferring to a new phone".

Part 2. What Do I Do if My Messages Didn't Transfer to My New iPhone?

Below is a list of practical solutions to fix the "messages didn't transfer to the new iPhone". You can refer to our instructions to resolve your problem easily.

Trick 1. Check the Backup Settings and Restore Again

First of all, ensure that your iCloud backup contains messages. You can disable the Messages option in iCloud on your old iPhone and make a new backup of text messages and iMessages. Then, restore the most recent backup file to your new iPhone.

Warm tips:

  • You can erase your new iPhone before restoring the messages. Don't use the hold old phone near the new one method.
  • Keep your iPhone connected to a power source and Wi-Fi network, and don't use your iPhone until the restoring process is complete.

Suppose you don't want to restore the backup right now. In that case, you can enable the Messages option in iCloud on the new iPhone to allow it to accomplish the process quietly: Go to Settings > click your name > iCloud > toggle on Messages.

check the icloud settings on iphone when imessges do not transfer to the new iphone

See also: Why did't iPhone contacts transfer to your new iPhone? If so, you can learn the tips from this article.

Trick 2. Let It Be and Wait

Depending on the backup file size and the Wi-Fi speed, the transferring process may take longer than normal. Even if the restoring process seems finished, it may still download data in the background.

So, connect both iPhones to a Wi-Fi network and a power source and wait until the whole process is over. Even if it takes one week to finish the transfer process, it's not weird.

Trick 3. Check iCloud Storage

You should also check whether the iCloud storage space is enough to store the backup file. Expand the storage before syncing any file to your new iPhone if it is almost full.

check icloud storage if the messages do not transfer to the new phone

Learn more: What if an iPad keeps restarting on its own? If you want to fix it, you can click this guide to get useful tricks.

Trick 4. Check Internet Connectivity

You can also test the Internet speed. If the Internet condition is poor, try resetting the network settings by going to Settings > General > Reset iPhone > Reset and tapping the Reset Network Settings option.

fix imessages not transferring to the new iphone by resetting the network settings

Trick 5. Toggle Off and On Messages

You can also force messages to resync on both old and new iPhones. Open Settings > tap your name > iCloud > switch messages off > reboot your device > turn Messages on in iCloud again.

reboot your iphone to repair the iphone messages not transferring to the new phone

You might need: How to Fix iCloud Error Connecting to Server on Mac/iPhone/iPad

Trick 6. Sign Out/In iCloud

The iCloud glitches will sometimes make "iPhone messages not transferring to the new phone". To resolve this, you can head over to Settings > tap your name > iCloud > click Sign Out to log out of your Apple ID. Later, restart your iPhone and sign in with the same Apple ID again.

sign out icloud on iphone when it cannot transfer contacts to a new iphone

Trick 7. Update Your iPhone to the Latest iOS Version

You can update your iPhone to the latest iOS version to fix the system bugs. For that, open Settings > General > Software Update > Automatic Updates > enable the Download iOS Updates and Install iOS Updates options.

update iphone to the latest ios if you fail to transfer messages to your new iphone

Trick 8. Restore Messages from iTunes Backup

Instead of iCloud syncing, you can also use iTunes to transfer messages from one iPhone to another. However, it will back up the whole iPhone data, not only messages. Moreover, the iTunes backup file will replace all the target iPhone content.

  • Connect your old iPhone to your computer with a USB cable and launch the latest version of iTunes on your computer.
  • When your iPhone turns up in iTunes, click it and hit the Back Up Now button under Summary to back up your old device.
  • Once completed, disconnect your old iPhone from the computer.
  • Set up your new iPhone with the on-screen prompts. When you reach the Apps & Data screen, choose the Restore from iTunes Backup option. (If you've set up your new iPhone already, erase it before repeating this step.)
  • Plug your new iPhone into the computer using a USB cable and run iTunes.
  • Select your iPhone when it appears in iTunes and hit the Restore Backup option under Summary.
  • Pick the latest backup file, tap the Restore button, and confirm the operation with your password.

restore messages from itunes backup when the iphone messages do not transfer to another iphone

Trick 9. Use AirDrop

Finally, you can also use AirDrop to transfer messages from iPhone to iPhone if both iPhones run iOS 7 or above. Here's how.

  • Open the Control Center on both iPhones and enable the Wi-Fi, Bluetooth, and AirDrop options.
  • Make one iPhone discoverable by the other by choosing Everyone.
  • Open the Messages app on your source iPhone and pick the desired messages to transfer.
  • Tap the Share icon > AirDrop > choose the target iPhone's name.
  • Accept the incoming messages on your target iPhone.

use airdrop to send your messages to the new iphone

Bonus: How to Back Up Messages from iPhone to a Computer?

When switching iPhones, iCloud and iTunes are the prior options you will consider to back up messages since they are official and secure. You can also back up the iPhone messages to a computer to keep your data safe. Coolmuster iOS Assistant is a handy tool to transfer, back up, and manage your iPhone messages, contacts, and other files on a computer.

Key features of Coolmuster iOS Assistant:

* Selectively export messages from an iPhone/iPad to a computer in HTML, TEXT, or CSV format.

* Back up the whole iPhone data to the computer in one click.

* Access and view messages from a computer.

* Restore messages from the computer backup to an iPhone.

* Compatible with iOS 5 to iOS 17, such as iPhone 15 Pro/15 Pro Max/15/14/SE (3rd generation)/13/13 mini/12 Pro Max/12 Pro/12/12 mini/SE/11 Pro Max/11 Pro/11/XS Max/XS/XR/X/8/8 Plus, etc.

coolmuster ios assistant windows versioncoolmuster ios assistant mac version

How to selectively back up iPhone messages to a computer?

1. Install and run Coolmuster iOS Assistant on your computer.

2. Connect your iPhone to the computer via a USB cable and trust the computer on your iPhone as prompted. When connected, it will display the iPhone information on the home interface.

connect your iphone to the computer

3. Choose Messages on the left panel, preview all the texts, and check the items you wish to transfer. Finally, hit the Export button on the top to save them to your computer.

selectively back up iphone messages to a computer

Further reading:

iCloud vs. iTunes Backup: What's the Difference between Them? (Full Guide)

How to Transfer Ringtones from iPhone to iPhone? (iPhone 13 Included)


Now you get nine feasible methods to fix the "messages didn't transfer to the new iPhone". You can follow our instructions to resolve the trouble by yourself. Or, you can also back up the messages from your old iPhone to a computer using Coolmuster iOS Assistant in a readable format, which is fast and easy.

If you find this tutorial helpful, please share it with more people in need.

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