As Android and iOS are two different operating systems and use distinct transfer protocols, the transfer between Android device and Mac are very difficult. Thanks to Android File Transfer, a very helpful file transfer tool developed by Google company, the file transfer between Android and Mac becomes much easier. However, as Android File Transfer has not been updated for a long time, some people find Android File Transfer not working for their Android device and Mac.
The common Android File Transfer problems sometimes you receive are:
What if Android File Transfer not working? And how to solve Android File Transfer not working on Mac? Hakuna Matata. This article will teach you to solve Android File Transfer not working issue.
Part 1: What’s the Reason of Android File Transfer Not Working?
Part 2: How to Fix Android File Transfer Not Working on Mac
Part 3: Android File Transfer Alternatives
3.1 Coolmuster Android Assistant for Mac
3.2 Coolmuster Mobile Transfer
There are multiple reasons for Android File Transfer not working on Mac:
If Android File Transfer not working is bothering you and you cannot find a way out for your Android device and Mac, you may try in sequence the following tips to fix Android File Transfer problems.
Tip 1: Enable file transfer feature on your Android device
If you ensure your USB cable is alright, the first thing you need to check is whether you have enabled file transfer feature on your Android device. After connecting your Android device to Mac via a USB cable, you will find that on your Android device, there will be a notification in dropdown screen (If you did not receive, just reconnect your Android device and Mac). Then drop down the screen and click the notification on Android, in Use USB for option, choose File Transfers. After that, it will enable your Android to transfer files to PC or Mac.
Tip 2: Check USB cable and USB port on Mac
If your USB cable or USB port gets damaged, no matter how much times you try to reconnect or whatever app to use for transferring files between Android and Mac, it will not fix Android File Transfer not working issue. The way to check USB cable is to use this USB cable to connect another Android device, if it is indeed damaged, change another USB cable which is workable as soon as possible. And usually, there are more than one USB port on Mac, if one does not work, you can switch to other USB ports until you find one works.
Tip 3: Make sure your Android device and Mac is compatible
Android File Transfer app supports Android OS 3.0 or up and macOS 10.7 or higher version, if either your device is under the OS requirement, you can update it. However, sometimes both your Android device and Mac fulfil this requirement, as Android File Transfer has not been updated for a long time, the Android File Transfer not working issue may still exist. In this condition, you can use other alternative apps to transfer files between Android and Mac.
Tip 4：Uninstall Samsung Kies or Smart Switch
For those Samsung phone users who have Android File Transfer not working problem, you can check whether you have installed Samsung Kies or Smart Switch on Mac, if installed, go to uninstall it since they are incompatible with Android File Transfer. After uninstallation, you can try to reconnect your Android to Mac.
Tip 5: Allow USB debugging on Android
If you did not allow USB debugging on Android, your Mac will not be able to detect your Android device. You can go to check and enable USB debugging by imitating following steps:
On your Android phone, go to: Settings > About phone > Tap Build number for 7 times to enable developer mode > Click Back button on the top of this page > find Developer Options > Turn on USB debugging.
Tip 6: Reinstall Android File Transfer
If you have checked the above tips and Android File Transfer not working issue still exists, you can uninstall and reinstall Android File Transfer, then reconnect Android device to Mac. In most cases, reinstallation solves Android File Transfer not working issue.
Click this link to check how to fix it when the AT&T Mobile Transfer app doesn't work.
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If you have tried all above fixes, but nothing works for coping with Android File Transfer not working problems, you can give up Android File Transfer app and turn to other alternative apps. The following two apps can be the substitutes for Android File Transfer, which are even more powerful than Android File Transfer.
Coolmuster Android Assistant for Mac is a professional tool for transferring, backing up and restoring files between Android device and Mac. Besides, you can also manage Android data on Mac. The file types it supports are: contacts, messages, music, photos, videos, books and apps. Users can use one-click backup function to backup all data from Android to Mac and restore backup to Android device, or selectively backup above files.
What's more, you can also directly send, reply, delete, reset, import and export SMS on Mac, download, install, uninstall and backup multiple apps on Mac and import, export as well as delete Android call logs on Mac.
For Android to Mac transfer, you can selectively preview and export with original formats contacts, call logs, text messages, apps, music, photos, videos, books, documents and more from Android to Mac; for Mac to Android transfer, you can transfer apps, backups (contacts, call logs, SMS), videos, photos, music, playlists, books, PDFs, ePubs, TXT files, etc from Mac to Android.
Well, Coolmuster Android Assistant for Mac is compatible with Mac OS X 10.9 or later and nearly all Android phones & tablets from Android 2.0 to up, like Samsung, HTC, LG, Sony, Motorola, Google, ZTE, Huawei, etc. For example, HTC U11+/U11/10/M10H/A9W/M9W/M9Et/M8W/M8Et/Evo/Desire/Inspire/Wildfire/HD2/Hero, etc.
How to conduct Android file transfer with Coolmuster Android Assistant for Mac?
1. Launch Coolmuster Android Assistant for Mac after installing it on your Mac, then enter in Android Assistant module.
2. Connect Android device to Mac via a USB cable. Then allow USB debugging and grant permission on your Android device by tapping Allow or OK when pop-up window appears. After successful connection, you will see the main interface with Android information below.
3. Choose relevant file folders from left panel, for example Photos, check wanted items from right panel and hit Export above to transfer files from Android to Mac.
To transfer files from Mac to Android, for example Videos, you can select Videos from left panel and click Add button on the top to transfer videos already downloaded on Mac to Android device.
Coolmuster Mobile Transfer, a professional tool for transferring data between two phones, is another alternative to Android File Transfer. It supports both Android and iOS operating system.
With Coolmuster Mobile Transfer on your computer, you can transfer contacts, SMS, call logs, music, videos, photos, eBooks and apps from Android to Android; transfer contacts, calendars, bookmarks, eBooks (PDFs & ePubs) and notes (not supported in iOS 11 or later) from iOS to iOS; transfer contacts and eBooks (PDFs and ePubs) from Android to iOS; and transfer contacts, SMS, music, videos, photos and eBooks (PDFs & ePubs) from iOS to Android.
Well, Coolmuster Mobile Transfer is widely compatible with all iPhone/iPad/iPod generations with iOS 5 and up as well as most Android device with Android 4.0 and above, like Samsung, Sony, LG, HTC, Huawei, ZTE, Motorola, etc.
How to transfer files between phones using Coolmuster Mobile Transfer?
1. Launch Coolmuster Mobile Transfer after installing it on your computer, you will see initial interface as below.
2. Connect mobile devices to computer via proper USB cables. Then allow USB debugging on your Android device by tapping Allow or OK, or Trust This Computer on your iDevice by clicking Trust when pop-up windows appear. After successful connection, you will see Connected notification in both source and target phone position on your computer's interface.
3. Check wanted content and click Start Copy below to transfer files between two phones.
After a few seconds, you will find your wanted files on source phone.
Android File Transfer not working is not a Gordian knot. After reading this article, you can find that there are lots of fixes on Android File Transfer not working issue. Furthermore, you can also abandon Android File Transfer and choose other similar transfer tools to conduct Android file transfer. On this point, I highly recommend you to try Coolmuster Android Assistant for Mac and Coolmuster Mobile Transfer, which are highly secure, easy-to-operate, powerful in function and will not cause any damages to your phone data.
If you have any other tricks about how to fix Android File Transfer not working issue or if you meet any problem during use, share your opinions below, we will give you feedback very soon.
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