Touch Screen Not Working on Samsung: 8 Reliable Solutions

Part 1. Why Did My Touch Screen Suddenly Stop Working?

Before jumping into fixes, it's helpful to understand the root causes of an unresponsive touchscreen. There are two main categories: software issues and hardware problems.

Software-Related Causes:

• Temporary Bugs: Minor glitches during app use, updates, or multitasking can disrupt the touch screen.
• Faulty Apps: Some third-party apps, especially newly installed ones, may conflict with the touch interface.
• Outdated System: An outdated software version may contain bugs that impact touch sensitivity.
• Corrupted Cache: Accumulated cache files can interfere with the touch screen's response.

Hardware-Related Causes:

• Physical Damage: Drops, impacts, or scratches can damage the digitizer, leading to unresponsiveness.
• Moisture or Dust: Water ingress or dust in ports can short-circuit the touch circuit.
• Faulty Accessories: Damaged chargers or screen protectors can block touch signals or cause voltage issues.
• Loose Connections: Dropping the phone or prolonged use may cause internal connections to loosen.

Part 2. How Do I Fix My Samsung Unresponsive Touch Screen?

Below are several things you can do to fix the Samsung touch screen monitor not working error. Let's check the Samsung touch not-working solutions together.

Solution 1. Force Restart Your Phone

Force restart is the most effective quick fix for temporary software glitches that cause touch screen unresponsiveness. It clears the device's RAM and terminates abnormal background processes without deleting any data.

To force restart your Samsung phone, press and hold the "Volume Down" button + "Power" button simultaneously for 10-15 seconds until the phone restarts.

Solution 2. Remove the Phone Case/Screen Protector

Poorly designed or damaged phone cases and screen protectors are common culprits of touchscreen issues. A tight case may press against the screen edges, interfering with touch detection, while a low-quality or scratched screen protector can reduce touch sensitivity. Remove them and test whether the touch screen works properly without interference.

Solution 3. Clear the Screen

Assume your Samsung touch screen is not working because it is polluted with dirt, oil, or water. You can clean the phone touch screen to improve the conductivity of your fingers on the digitizer.

• Switch off your Samsung phone.
• Use a piece of clean & dry cloth or an alcohol pad to scrub the screen.
• Wipe out the liquid with a dry microfiber cloth and make it air-dry before using.

Solution 4. Check the Charger

If the charge is broken, it may not charge the device and cause the touch screen not working issue. You can now use another working charger to supply power for your device. Also, it's better not to use the touch screen when charging.

Solution 5. Enter the Safe Mode

Safe Mode allows you to run only pre-installed system apps, disabling all third-party apps. If the touch screen works in Safe Mode, it indicates that a third-party app is causing the issue. Here's how to enter Safe Mode:

Step 1. Turn off your Samsung device completely.

Step 2. Press and hold the "Power" button until the Samsung logo appears.

Step 3. As soon as the logo appears, release the "Power" button and quickly press and hold the "Volume Down" button.

Step 4. Continue holding the "Volume Down" button until the device finishes booting, and you'll see "Safe mode" in the bottom-left corner.

Step 5. Test the touch screen in Safe Mode. If it works, restart the phone and uninstall any recently installed apps. Test the screen after each uninstallation to identify the problematic app.

Solution 6. Factory Reset Samsung

If the above software-related solutions do not work, a factory reset may be necessary. This will erase all data and settings on your device, restoring it to its original factory state.

Here is how to factory reset your Samsung device:

Step 1. Turn off the device completely.

Step 2. Press and hold the "Volume Up" button, "Power" button, and "Bixby" button (if available) simultaneously until the Android logo appears.

Step 3. Release all buttons once the logo appears (the device will enter Recovery Mode).

Step 4. Use the "Volume Down" button to scroll through the options and select "Wipe Data/Factory Reset".

Step 5. Press the "Power" button to confirm the selection. Then, select "Yes" to confirm again.

Step 6. After the factory reset is complete, select "Reboot System Now" and press the "Power" button to restart the device.

Solution 7. Fix the Samsung System Issue in One Click

If none of the previous solutions worked, you can try using a professional tool like Android System Repair to fix the unresponsive touch screen and other system issues. This tool offers an easy way to solve various Android problems, including the black screen, app crashes, boot loops, and more.

Why choose Android System Repair?

• Solves a variety of Android system issues, such as unresponsive touch screens, phone freezes, boot loops, and crashes.
• No technical skills required, just follow the simple on-screen instructions.
• Works with Samsung, Xiaomi, Redmi, and POCO devices, ensuring a smooth repair experience.
• Repairs Xiaomi, Redmi, and POCO devices without any data loss.

How to fix an unresponsive Samsung touch screen?

01Open Android System Repair on your computer and select the "System Repair" option.

Free Download for PC

02Connect your Samsung phone to the computer via USB, then choose "Android" > "Android Repair" > "Repair Now".

03Select "Samsung" as your device brand, then pick your model. Agree to the terms and click "Next". Enter "000000" and press "Confirm".

04Follow the on-screen prompts to put your Samsung device into Download Mode. Once done, click "Next".

05The tool will download and verify the correct firmware for your device, then start the repair process.

Solution 8. Contact Samsung Support

If all else fails, your issue might be due to a hardware problem, such as a damaged digitizer or other internal components. In this case, it's best to contact Samsung Support or visit a Samsung service center for professional repair.

Final Thoughts

It's not wise to get depressed with the "touch screen is not working on Samsung phones". You can try out the above measures to resolve the problem yourself. And we highly recommend you try Android System Repair, which is easy, fast, and has a higher success rate than any other way. Of course, you can also ask the Samsung Support Center to repair it if you don't mind costing money.

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