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5 Ways to Fix the iPhone Frozen on Lock Screen Issue with Ease

Brandon Wood
Aug 30, 2022
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"My iPhone 11 has been frozen on the lock screen for a day now. I cannot touch anything on my screen. My camera logo is gray and disabled; it does that every time my phone freezes up. It's been doing this forever. What can I do to fix this issue? I always reboot or manually with the Volume up and down button, but it doesn't help. Also, when my phone is frozen, my Wi-Fi logo goes away with no notifications."

- Apple Support Community

Impressive gadgets like iPhones also have bugs like many other phone brands. Recently, many users sought help in various forums that their iPhones get frozen on the lock screen, and they cannot access quick features or unlock the phone.

A range of factors is behind this error. This post will analyze the deep reasons and offer you five practical solutions to get it fixed.

iphone frozen on lock screen

Part 1. Why Does My iPhone Freeze on Lock Screen?
Part 2. How Do I Unfreeze My iPhone Lock Screen?
Part 3. How to Prevent iPhone from Getting Frozen on Lock Screen Again?
Bonus Tips for Customizing the iPhone Lock Screen

Part 1. Why Does My iPhone Freeze on Lock Screen?

Before troubleshooting the iPhone frozen on the passcode screen issue, you may wonder why it happens on your iPhone. Below are the possible reasons:

  • Software bugs.
  • iOS glitches.
  • Insufficient storage space.
  • App malfunctioning.
  • Touch screen issues.
  • Hardware issues.
  • Damaged or dirty screen protector.
  • Unstable network.
  • Outdated app version.

You might need: What will happen after you delete a backup file on your iOS device? Let's check it out.

Part 2. How Do I Unfreeze My iPhone Lock Screen?

A few tricks below will resolve the iPhone 10 frozen on lock screen error. You can select the way you trust most and follow the step-by-step guide.

Trick 1. Restart Your iPhone

Restarting the device may restore the malfunctioning software. You can press the physical buttons to restart your iPhone easily.

For iPhone 13/12/11/X:

  • Press and hold either one of the Volume buttons and the Side button together until a slider displays.
  • Drag the slider to switch it off.
  • Press and hold the Side button to turn it on again.

restart the iphone if it is frozen on the lock screen

For iPhone SE/8/7/6/5:

  • Press and hold the Side/Top button until the power-off slider turns up.
  • Drag the slider to turn your device off.
  • Press and hold the Side/Top button to switch it on again.

restart the iphone with home button when it is frozen on the lock screen

Guess you like: What can you do if your songs disappear from your iPhone? Let's take a look at this practical guide.

Trick 2. Perform a Hard Reset

Suppose you cannot drag the slider on the unresponsive or frozen screen. In that case, try hard resetting your iPhone.

For iPhone 8 and later models:

  • Press and release the Volume Up button.
  • Press and release the Volume Down button.
  • Press and hold the Side button until the Apple logo appears on the screen.
  • Release the Side button.

For iPhone 7/7 Plus:

  • Press and hold the Volume Down + Side buttons together.
  • Release the buttons when the Apple logo turns up on the screen.

For iPhone 6 or earlier models:

  • Press and hold the Home + Side buttons simultaneously.
  • Release both buttons when the Apple logo displays on the screen.

Read also: When there are green lines on the screen of your iPhone, how can you fix it?

Trick 3. Restore iPhone in Recovery Mode

Restoring iPhone in Recovery mode troubleshoots various iOS system bugs or glitches, including the iPhone XS freezing on the lock screen. However, you may lose data after the process without backup beforehand.

1. connect your iPhone to a computer via the original USB cable and open iTunes or Finder on your computer.

2. Boot your iPhone into Recovery mode.

For iPhone 8 or newer models:

  • Press and release the Volume Up button.
  • Press and release the Volume Down button.
  • Press and hold the Side button until the Connect to iTunes screen appears.
  • Release the Side button.

For iPhone 7/7 Plus:

  • Press and hold the Volume Down + Side buttons together until the Connect to iTunes screen appears.
  • Release both buttons.

For iPhone 6 or older models:

  • Press and hold the Home + Side buttons simultaneously until the Connect to iTunes screen displays.
  • Release both buttons.

3. When you see the Restore or Update option on the iTunes window on your PC, tap Restore and confirm the operation.

restore iphone with itunes if the device is frozen on the passcode screen

Learn more: Cannot find your old text messages on your iPhone? Follow this guide, and you will find them.

Trick 4. Ask Someone to Call You

You can also ask your friend to call you when the iPhone 11/X is stuck on the lock screen. If lucky enough, your iPhone will get unfrozen and responsive.

Trick 5. Fix the iPhone Stuck on Lock Screen with iOS Repair Tool (Recommended)

Although the ways above may resolve the iPhone lock screen not responding to touch problem, some may cause data loss or have a lower success rate. Thus, a higher-success-rate and data loss way is needed at the moment.

iOS Repair Tool can repair dozens of iOS system errors on an iPhone/iPad/iPod with iOS 16 and below without data loss and at high speed.

The key features of the iOS Repair Tool:

  • Fix the iPhone frozen on lock screen issue without data loss.
  • Repair other Apple system issues in one click.
  • Safe and easy to use.
  • High success rate.
  • Fast detect the problem and automatically fix it within minutes.
  • Support all iPhone models (iOS 16 compatible), such as iPhone SE (3rd generation)/13 Pro Max/13 Pro/13/13 mini/12 Pro Max/12 Pro/12/12 mini/SE/11 Pro Max/11 Pro/11/XS Max/XS/XR/X/8/8 Plus/7 Plus/7/6S Plus/6S/6 Plus/6, etc.

ios repair tool windows versionios repair tool mac version

How to unlock iPhone when the screen is frozen?

1. Install and open the software on your computer. Next, connect your iPhone to the computer via a USB cable and tap More tools > iOS System Recovery on the interface to proceed.

install ios repair tool on the computer and connect your iphone

2. After the program detects your iPhone issue and displays it on the screen, click the Start button to continue.

how to fix the iphone frozen on lock screen in one click

3. Confirm the iPhone information. If necessary, pick the correct information from the drop-down menu. Then, tap Repair to immediately repair the iPhone 12 frozen on the lock screen.

fix the iphone frozen on lock screen without data loss

Further reading:

How to Fix an iPhone Stuck on Loading Screen? (iPhone 13 and iOS 15 Supported)

Troubleshooting for iPhone Stuck on Preparing Update (Reasons Mentioned)

Part 3. How to Prevent iPhone from Getting Frozen on Lock Screen Again?

It is a nightmare when the iPhone gets frozen on the lock screen. You can remove the malfunctioning third-party apps and their media data from your iPhone and keep the updated iOS version to avoid the such problem happening in the future. Also, you should free up more storage space on your iPhone to ensure it runs smoothly.

Bonus Tips for Customizing the iPhone Lock Screen

Since the lock screen is an important entrance to the user interface, you can customize it for a better user experience.

  1. Show notification previews on the lock screen for text messages, emails, and calendar invitation details by opening Settings > Notifications > Show Previews > Always.
  2. Enable lock screen access to widgets, Control Center, or media playbacks by going to Settings > Face ID & Password/Touch ID & Password.
  3. Disable lock screen access to a feature by heading to Settings > Notifications > turning on the Show on Lock Screen option. Also, open Settings > Touch ID & Passcode > Today View > turn if off.

tips for customizing an iphone lock screen with the settings app

Final Words

Setting up a lock screen on your smart devices protects your privacy from unauthorized access. However, you may also encounter the iPhone frozen on lock screen issue on the advanced iPhone. With the help of this guide, I'm sure you can resolve the issue yourself. You can choose iOS Repair Tool to automatically fix the error, which has a higher success rate and causes no data loss.

If all the above ways cannot help you, please bring your purchase receipt and resort to the nearest Apple Customer Center. We hope you can successfully solve the problem in any way.

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