iPhone Data Recovery

How to Fix iTunes Could Not Restore the iPhone Because Password Was Incorrect?


"I tried to restore the iPhone after backing up but it says "iTunes could not restore the iPhone because the password was incorrect. I tried password of both the computer and my Apple ID but it doesn't work. What can I do?"

- from Quora

Are you also encountering the same issue as this user, where the prompt "iTunes could not restore the iPhone because password was incorrect" keeps popping up when trying to restore your iPhone with iTunes? Don't worry; this situation is not uncommon. Today, let's talk about this common annoyance and see how to quickly resolve it to get your iPhone back to normal. This article introduces five methods. Let's go through them one by one.

itunes could not restore the iphone because password was incorrect


Method 1. Try Other Possible Passwords to Restore the iPhone

Sometimes, the password error could be due to misremembering or incorrectly inputting the password. You can try entering some commonly used password combinations or recall passwords you've used in the past.

  • Try your Apple ID password
  • Try your usual phone unlock password or other commonly used passwords
  • Try combinations of birthdays, anniversaries, or other important dates
  • Try default passwords, 0000 or 1234
  • Try to leave the password field blank
  • Try your Wi-Fi network password
  • ......

Method 2. Remove iTunes Backup Encryption with iOS Unlock

If you still can't guess the password, the most direct and effective method is to use a professional iOS unlocking tool to delete the encryption of your iTunes backup. iOS Unlock is just such a tool. With this tool, you can easily remove the encryption settings of your iTunes backup without a password, ensuring that you can smoothly access and restore data on your iPhone, iPad, or iPod. Whether you have forgotten the password or just want to remove the restrictions of encrypted backups, this software can help you quickly and safely.

Key features of iOS Unlock:

  • Remove iTunes backup encryption instantly.
  • Unlock all types of screen locks.
  • Bypass iCloud activation lock and Apple ID without a password.
  • Remove MDM and Screen Time restrictions without data loss.
  • Compatible with iOS 17 and iPhone 15.

Here is how to use iOS Unlock to remove iTunes backup encryption when you could not restore iPhone because the password is incorrect:

01Download, install, and launch this tool on your computer. Then, go to "Toolbox" > "Screen Unlock" > "iOS".

choose screen unlock

02Click on the "Remove iTunes Backup Encryption" option located at the bottom right of the screen to proceed.

choose remove itunes backup encryption mode

03Connect your iOS device to your computer via a USB cable. When the device is connected and recognized by the platform, a specific message will appear. You'll also see a "Remove Now" button, which will automatically remove the iTunes backup password.

click remove now to start the process

04The app will scan your device and remove the password. Once the encrypted backup password is successfully removed, a clear message will appear on the screen. Click "Done" to close the window.

finish removing itunes backup encryption using ios unlock

If your iTunes could not restore the iPhone because not enough free space is available, you can check this guide to learn how to solve it.

[Fixed] iTunes Could Not Restore the iPhone Because Not Enough Free Space Is Available

Method 3. Recover iTunes Backup Password via Keychain (Mac Only)

If you're using a Mac and you enabled iCloud Keychain before encountering iTunes issues, you can try accessing your iTunes backup password through the Keychain. The Keychain saves password information that you've used in the past, allowing you to retrieve your backup password. Here is how to use Keychain to fix an iPhone backup password incorrect:

Step 1. Open "Applications" > "Utilities" on your Mac.

Step 2. Find and launch "Keychain Access".

Step 3. Type "iPhone" in the search box at the top right.

Step 4. In the search results, double-click on "iPhone Backup" to open it.

Step 5. Check the "Show password" box to view the password.

fix iphone backup password incorrect via keychain

Method 4. Restore iPhone from iCloud Backup

If your iTunes still could not restore the iPhone because password was incorrect, you can try to use iCloud backup to restore data. iCloud backup does not require you to enter a complex password, only your Apple ID. If you haven't backed up your iPhone with iCloud, please back it up first. Here is how to fix the iPhone backup password incorrect:

Step 1. Open the "Settings" app on your iPhone.

Step 2. Tap "General" > "Reset" > "Erase All Content and Settings", then enter your Apple ID credentials.

reset iphone

Step 3. Set up your device and select "Restore from iCloud Backup" when you reach the "Apps & Data" screen.

Step 4. Sign in to your iCloud account and choose the backup that contains the data you want to restore.

restore iphone from icloud backup to fix could not restore iPhone because the password is incorrect

Tips: If you want to restore your iPhone from iCloud backup without reset your iPhone, you can read this article to learn how to do it.

Method 5. Reset All Settings to Reset iTunes Password

You can also try resetting all settings on your iPhone to reset the iTunes password and create a new encrypted backup. This will not delete your data, but it will reset all system settings. Here is how to fix iTunes could not restore the iPhone because password was incorrect:

Step 1. Open "Settings" on your iPhone and go to the "General" section.

Step 2. Scroll down and tap "Reset", then select "Reset All Settings".

reset all settings to fix iphone backup password incorrect

Step 3. Enter your device passcode to confirm.

Step 4. Follow the prompts on your screen to reset the settings.

Step 5. Afterward, connect your iPhone to iTunes and create a new iTunes backup.

Bonus: Selectively Restore iPhone from iTunes/iCloud Backup

Although Apple officially provides iCloud and iTunes to restore your iPhone, these two methods can only restore your entire backup, which will overwrite the original data and cause data loss, and you cannot preview your data before restoration. So, is there a way to selectively restore your iPhone? Of course, Coolmuster iPhone Data Recovery is such a tool. It allows you to selectively restore your iPhone without resetting the phone and supports multiple data types.

Highlights of Coolmuster iPhone Data Recovery:

  • Recover lost or deleted files from your iOS device, iTunes backup, or iCloud backup.
  • Preview both current and deleted data to select the files you want to recover.
  • Recover essential files such as contacts, SMS, photos, WhatsApp messages, notes, and more.
  • Swift iOS data recovery without data loss, preserving original file formats and quality.
  • Work on the latest iPhone 15 and iOS 17.

Click the download below to download Coolmuster iPhone Data Recovery to your computer, and follow the steps below to recover your iPhone.

Recover from iTunes Backup

01To begin, launch the tool and navigate to the "Recover from iTunes Backup File" tab. The tool will scan your computer's default iTunes backup location. Choose a backup file from the interface list and click "Start Scan" to proceed.

choose recover from itunes backup and select a backup file to scan

02Select the data types you wish to restore, then tap the "Start Scan" icon.

select the data you want to recover to scan

03Click on a category, then select specific deleted and existing files on the right. Finally, click the "Recover to Computer" icon to initiate file restoration from iTunes backups.

selectively recover data from itunes backup using iphone data recovery

Recover from iCloud Backup

01Launch the software and select "Recover from iCloud" mode. Enter your iCloud account credentials as prompted.

choose revover from icloud backup and sign in your apple id

02Select the file types you wish to restore, then click the "Next" icon to initiate quick scanning. This will allow you to preview more details of your iCloud backup files.

select data you want to recover to scan

03Choose the files you wish to restore, then click the "Recover to Computer" button to save them on your computer.

selectively recover data from icloud backup using iphone data recovery

Video Tutorial:

Final Verdict

If you could not restore iPhone because the password is incorrect, this article outlines nearly all solutions. Among them, iOS Unlock is a recommended solution that can easily remove backup encryption and help you recover data smoothly.

Additionally, if you wish to restore your iPhone without affecting existing data, Coolmuster iPhone Data Recovery is a good choice, allowing selective data recovery. Hopefully, this article can assist you in resolving the issue and recovering your iPhone data successfully.

Related Articles:

10 Tricks for the Issue Cannot Restore Backup to This iPhone Because the Software Is Too Old

iPhone Won't Restore? 11 Effective Fixes for Your iPhone Woes

How to Fix iPhone Backup Not Enough Space on Computer Issue (Proven Tips)

Forgot iPhone/iTunes Backup Password? 4 Methods to Solve It!

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